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Citadines Xingqing Palace Xi'an

4.5 star property
Luxury hotel with a marina and a fitness center

Choose dates to view prices

Photo gallery for Citadines Xingqing Palace Xi'an

Exterior
Property amenity
37-inch LCD TV with satellite channels, TV, DVD player
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
  • Laundry

Room options

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8.0 out of 10, Very Good, (2)
The price is SAR 150
SAR 175 total
includes taxes & fees
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About the neighborhood

Map
No.159 Xingqing Road,Beilin District, Xi'an, Shaanxi, 710049

What's nearby

  • Xi'an Jiaotong University - 1 min walk - 0.0 km
  • Xi'an City Walls - 3 min drive - 2.7 km
  • Xi'an Bell Tower and Drum Tower - 6 min drive - 5.7 km
  • Xi'an Bell Tower - 6 min drive - 5.1 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.2 km

Getting around

  • Xi'an East Station - 6 min drive
  • Tiyuchang Station - 6 min drive
  • Xi'an (XIY-Xianyang Intl.) - 48 min drive

Restaurants

  • ‪丁卉甜品咖啡屋 - ‬3 min walk
  • ‪真爱范特西ktv - ‬1 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪频道体育酒吧 - ‬1 min walk
  • ‪围炉夜话私房火锅 - ‬2 min walk

About this property

Citadines Xingqing Palace Xi'an

Luxury family-friendly hotel near Xi'an City Walls
Take advantage of a marina, a rooftop terrace, and an arcade/game room at Citadines Xingqing Palace Xi'an. The on-site restaurant, Alccino, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), concierge services, and 1 meeting room
Room features
All 138 rooms have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and hair dryers
  • 37-inch LCD TVs with satellite channels and DVD players
  • Separate sitting areas, kitchenettes, and refrigerators

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM: CNY 58 for adults and CNY 29 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Alccino

Things to do

  • Arcade/game room
  • Fitness center

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (118 square feet)
  • Meeting room

Outdoors

  • Marina onsite
  • Rooftop terrace

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Airport shuttle fee: CNY 280 per person (one-way)
  • Rollaway bed fee: CNY 120 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Xingqing Palace
Citadines Xingqing Palace Aparthotel
Citadines Xingqing Palace Aparthotel Xi'an
Citadines Xingqing Palace Xi'an
Xingqing
Citadines Xingqing Palace Xi'An China/Shaanxi
Citadines Xingqing Palace Xi'an Aparthotel
Citadines Xingqing Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel
Citadines Xingqing Palace Xi'an Xi'an
Citadines Xingqing Palace Xi'an Hotel Xi'an

Frequently asked questions

Is Citadines Xingqing Palace Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Xingqing Palace Xi'an?

Self parking is free at this property.

What time is check-in at Citadines Xingqing Palace Xi'an?

Check-in start time: noon; Check-in end time: 6:00 AM.

What time is check-out at Citadines Xingqing Palace Xi'an?

Check-out is at noon.

Does Citadines Xingqing Palace Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 280 per person applies.

Where is Citadines Xingqing Palace Xi'an located?

This family-friendly Xi'an hotel is located in the historical district, within 1 mi (2 km) of Xi'an Jiaotong University and Xi'an City Walls. Xi'an Yatong Mengguo Amusement Park and Xingqing Palace Park are also within 1 mi (2 km).

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Citadines Xingqing Palace Xi'an Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 100 reviews
Rating 8 - Good. 48 out of 100 reviews
Rating 6 - Okay. 11 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Soo Ann

Liked: Cleanliness, room comfort, communication
Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
服務專業度不佳
櫃台接待人員專業度差，住宿天數等基本資料也不清楚。 退房時櫃檯人員也告知無法協助呼叫計程車，還好大廳其他人員最後願意協助。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
Though a bit dated the place looked clean and tidy, and as it was apartment style (including kitchen) also very convenient. Bed was very comfortable. Very convenient if you are visiting Jiaotong University.
Stayed 9 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
所謂的酒店公寓??? 與前幾次訂房的酒店公寓差距太大,廚房,客廳,臥室....全都在一個房內?? 是我訂錯,還是看錯了呢???
Stayed 5 nights in Oct 2019

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cocina completa en la habitación, escritorio con internet fibra, seguridad de acceso y con todos los servicios de restauración, compras y demás alrededor.
Stayed 4 nights in Oct 2019

10/10 Excellent

Jun, Tokyo

Liked: Cleanliness, property conditions & facilities
非常に満足できます。 清潔で、必要なものも揃っています。
Stayed 3 nights in Aug 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff friendly. Convenient to take public transportation.
Stayed 3 nights in Aug 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比极高
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Tinghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近西安交通大學最優質的酒店
孩子就讀西安交通大學，每次來西安都會入住馨樂庭。這次入住的是單臥室豪華套房，三人入住，加一張折疊床，睡得很舒適。乾淨、交通便利，尤其有客廳和小廚房、洗烘衣機，有家的感覺。
Stayed 4 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and convenient location
Two night stay for a visit to Xian Jiaotong University, which is just a short 5 minute walks away from the hotel. To be honest I had not heard before of the "Citadines" properties, and my expectations for the stay were low ... How wrong was that! Check-in was very smooth and efficient, despite the usual paperwork required for foreigner- registration in Chinese hotels. The room was on a high floor with clean windows so that I enjoy the view, and the furnishings modern and comfortable. For just a 2 night stay I did not use any of the kitchen facilities, but it was nevertheless well equipped and I could easily imagine using this place for a longer stay if ever needed. Wifi was fast and east to connect to. Breakfast on the 6th floor was also a pleasant surprise - good coffee, cooked to order egg station, good selection of both western and Chinese food items, and friendly helpful staff. No question that this will be my first choice on any return trip to this area.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was good for business trip. I can recommend other business person. On the other hand, there is only few people who speak / hear English well. So, it needs to prepare translation system from your language to Chinese when someone will reserve this hotel.
Stayed 3 nights in Apr 2019

4/10 Poor

patricio

Disliked: Staff & service, property conditions & facilities
Comida muy mala. Atención mala
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ตำแหน่งของโรงแรมดีเยี่ยม ใกล้ห้างซูเปอร์มาร์เก๊ต และร้านอาหารอร่อยๆมาก
Stayed 3 nights in Apr 2019

10/10 Excellent

Yao-Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
가격대비 무난한 숙소
조식이 다양하진 않지만 가격에 비해선 적당하고. 방크기도 혼자쓰기엔 충분히 컸음. 휘트니스는 이용객이 적어서 쓸만했고, 인근 가게는 영어를 사용할줄 모름. 프론트는 영어를 유창하게 하는 직원과 그렇지 않은 직원이 같이 있는 것 같았고. 전반적으로 가격대비 무난함. 위치는 알다시피 시안교통대 인접함
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to XJTU; the room is clean; to subway station about 10min.
Stayed 9 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2017

10/10 Excellent

QIANYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通位置便利 旁邊吃的東西也多 很方便
環境舒適乾淨 有家的感覺
Stayed 1 night in Dec 2018

8/10 Good

Cici, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Comfortable hotel and recommend travelers to stay here in Xian.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2018