Citadines Central Xi'an

4.5 star property
Luxury Xi'an hotel in Xi’an City Center with free parking

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Photo gallery for Citadines Central Xi'an

Down comforters, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Studio Premier | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Studio | Down comforters, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

One-Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Two-Bedroom Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Studio Premier

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Studio Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Sofa bed - single
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002

What's nearby

  • Xi'an City Walls - 1 min walk
  • Xi'an Bell Tower and Drum Tower - 10 min walk
  • Great Mosque of Xi'an - 11 min walk
  • Xi'an Bell Tower - 14 min walk
  • Drum Tower - 3 min drive

Getting around

  • Xi'an East Station - 8 min drive
  • Zhonglou Station - 10 min walk
  • Xi'an (XIY-Xianyang Intl.) - 43 min drive

Restaurants

  • ‪赛百味 - ‬2 min walk
  • ‪苏荷 - ‬1 min walk
  • ‪The Cafe Kecool - ‬1 min walk
  • ‪悠仙美地 - ‬2 min walk
  • ‪Subway - ‬2 min walk

About this property

Citadines Central Xi'an

Luxury hotel located in Xi’an City Center
Consider a stay at Citadines Central Xi'an and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Chen Gong Guan, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, smoke-free premises, and luggage storage
Room features
All 118 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and bidets
  • 29-inch LCD TVs with satellite channels and DVD players
  • Kitchens, refrigerators, and microwaves

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 38 per person
  • 1 restaurant

Restaurants on site

  • Chen Gong Guan

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool

Family friendly

  • Babysitting services
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2067 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 29-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Central Xi'an
Citadines Hotel Xi'an Central
Citadines Xi'an Central
Citadines Central Xi'an Aparthotel
Citadines Apart Hotel Xi An
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi'An China/Shaanxi
Citadines Central Aparthotel
Citadines Central Xi`An Hotel
Citanes Central Xi'an
Citadines Central Xi'an Hotel
Citadines Central Xi'an Xi'an
Citadines Central Xi'an Hotel Xi'an

Frequently asked questions

Does Citadines Central Xi'an have a pool?

Yes, this property has an indoor pool.

Is Citadines Central Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Central Xi'an?

Self parking is free at this property.

What time is check-in at Citadines Central Xi'an?

Check-in begins at 2 PM.

What time is check-out at Citadines Central Xi'an?

Check-out is at noon.

Does Citadines Central Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 220 per vehicle applies.

Where is Citadines Central Xi'an located?

Located in Xi’an City Center, this luxury hotel is steps from Xi'an City Walls and Xi'an Town's God Temple. European Alley and Xi'an Bell Tower and Drum Tower are also within 15 minutes. Zhonglou Station is 10 minutes by foot and Yongningmen Station is 16 minutes.

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Citadines Central Xi'an Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 252 out of 769 reviews
Rating 8 - Good. 382 out of 769 reviews
Rating 6 - Okay. 99 out of 769 reviews
Rating 4 - Poor. 27 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018

10/10 Excellent

Sandra, Uk

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018

6/10 Okay

Peter

Liked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Chris, Queenscliff Victoria Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Erez, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔なホテル
部屋はとても清潔で快適でした。 周辺のローカルレストランも豊富でリーズナブルな滞在が出来ました。 また利用したいと思います。
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018

8/10 Good

Siew Fah

Liked: Cleanliness, room comfort
Average hotel needing an upgrade
Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018

8/10 Good

Jan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mycket bra och mindre bra
Jättebra läge i centrum med viktiga miljöer på gångavstånd. Åtminstone mitt rum var aningen nergånget, inte perfekt rent men acceptabelt. Däremot åt jag bara frukost en gång i restaurangen - inget rent bestick eller talkrikar, schabbigt i baklokalen, trist vad som fanns att äta - men framför allt inte rent nog. Receptionens hjälpsamhet helt i topp. Alla vänliga men att frukosten överhuvudtaget inte funkar är inte bra. Kan väl säga också att mitt rum inte helt liknade bilderna - men å andra sidan är det stort, ljust, till gatan som är trevlig, och det är en fördel med lite köksfaciliteter i rummet - och här var glass, tallrikar etc rena. Så boka utan frukost nästa gång!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Desayuno muy mejorable. Habitación y camas correctas.
Stayed 3 nights in Oct 2018

10/10 Excellent

Soohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시안에 있는 동안 편하게 지냈어요!
호텔을 고를때 위치와 안전, 가격을 가장 먼저 보고, 그 다음에 청결을 선택합니다. 원래 벨타워 호텔과 많이 고민했다가 호텔이 넘 노후되어 있다고 해서 결국 한국분들이 많이 가시는 시타딘으로 바꿨어요. 위치는...4.5점 정도로 좋습니다. 청결도는 좋은데 화장실 하수구 냄새가 살짝 나긴합니다. 그래도 전반적으로 깨끗했어요. 세탁기도 사용하기에 편했습니다. 세제는 세탁실 건조기 뒤에 있어요. 세탁 건조 각각 20위안정도 합니다. 조식은 원래 아침 잘 안먹어서..그럭저럭이었어요...호텔바로 옆에 현지 조식 식당도 있고 과일가게(현지인 이용하고, 가격명시되어있어요)가 있어서 많이 이용했습니다. 대추가 굉장히 맛있고 저렴하니까 많이 드시고 오세요. 그 외 골목 들어오는 길에 편의점 두개 호텔건물에 하나 있어서 접근성도 좋아요. 고루랑 근처여서 장소도 좋습니다. 슬리퍼, 다리미, 드라이기 다 있고, 콘센트도 굉장히 많아요. 호텔치고 조명도 밝아서 좋아요. 난방은 잘 안되는거같긴한데...필요없는 시기에 가서 정확하게 작동하는지 모르겠어요. 시도하다가 걍 꺼버려서요...대체적으로 좋은 호텔이었습니다~~^^
Stayed 5 nights in Sep 2018

8/10 Good

Diane

Liked: Staff & service
Prime location
Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018

10/10 Excellent

Taryn, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018

10/10 Excellent

stevenchong, ipoh,malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018

8/10 Good

takky, 滋賀県、日本

Liked: Cleanliness, room comfort
スタジオツインを利用しましたが広くて快適。何よりも西安の中心部で鼓楼のすぐ近くにあり、観光の拠点としては理想的。 スタッフの英語力はこの手のシティホテルとしては中国の平均的なレベルと思う。
Stayed 4 nights in Sep 2018

4/10 Poor

sunukp, SF Bay Area

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018

10/10 Excellent

午子仙毫, Japon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地
鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地ですが、1本筋を入ったところにあるので、車の騒音とかも無く静かでした。 また、ツアーデスクがあり、西線観光と餃子ディナー付き大唐楽舞を予約することができました。 2018年8月末の台風21号による帰国便の欠航の際にも、航空会社への問い合わせなど、対応して頂き、大変助かりました。
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Excellent Location
Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018

8/10 Good

benny, singapore

why I chose this hotel
It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018

8/10 Good

Fernanda

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018