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Crowne Plaza Wuxi City Center by IHG

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

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Photo gallery for Crowne Plaza Wuxi City Center by IHG

Exterior
Property amenity
Point of interest
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk
The current price is SAR 240
SAR 280 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Standard Room, 1 King Bed (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Canal View, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Canal View)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (Canal View)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Kitchen
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Canal View)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Canal View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crowne Plaza Superior Twin Room

Down comforters, minibar, in-room safe, desk

Crowne Plaza Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown Superior Twin Room On High Floor

Down comforters, minibar, in-room safe, desk

Crown Superior Twin Room On High Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Crown One-Bedroom Suite

Down comforters, minibar, in-room safe, desk

Crown One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

Down comforters, minibar, in-room safe, desk

Crown Superior Double Bed Room On High Floor With Canal-View Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Crown Deluxe Executive One-Bedroom Suite

Down comforters, minibar, in-room safe, desk

Crown Deluxe Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Plaza Club Deluxe Room

Down comforters, minibar, in-room safe, desk

Crown Plaza Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Executive One-Bedroom Suite

Down comforters, minibar, in-room safe, desk

Crown Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Crowne Plaza Superior Room

Down comforters, minibar, in-room safe, desk

Crowne Plaza Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Crown Canal-View One-Bedroom Suite

Down comforters, minibar, in-room safe, desk

Crown Canal-View One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Superior Double Bed Room On High Floor

Down comforters, minibar, in-room safe, desk

Crown Superior Double Bed Room On High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Crown Canal-View Executive One-Bedroom Suite

Down comforters, minibar, in-room safe, desk

Crown Canal-View Executive One-Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Crowne Plaza Superior Double Room

Down comforters, minibar, in-room safe, desk

Crowne Plaza Superior Double Room

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Parking included
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  • Restaurant
8.8 out of 10, Excellent, 192 reviews
The price is SAR 266
SAR 311 total
includes taxes & fees
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About the neighborhood

Map
18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023

What's nearby

  • Wuxi Museum - 9 min walk - 0.8 km
  • Nanchan Temple Antique Market - 3 min drive - 2.7 km
  • Center 66 - 4 min drive - 4.0 km
  • Wuxi Yaohan - 5 min drive - 3.8 km
  • Wuxi Grand Orient Department Store - 5 min drive - 4.9 km

Getting around

  • Suzhou New District Railway Tram Stop - 30 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 149 min drive

Restaurants

  • ‪荞麦家 - ‬5 min walk
  • ‪小胖子功夫龙虾 - ‬7 min walk
  • ‪北疆饭店 - ‬7 min walk
  • ‪凯宾斯基美食廊 - ‬1 min walk
  • ‪艺海国际酒店 - ‬1 min walk

About this property

Crowne Plaza Wuxi City Center by IHG

Luxury family-friendly hotel near Wuxi Museum
Located close to Nanchan Temple Antique Market and Sanyang Parkson, Crowne Plaza Wuxi City Center by IHG provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a body scrub, a body treatment, or hydrotherapy at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A porter/bellhop, laundry services, and concierge services
Room features
All 400 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
  • LCD TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

View from room

Ascott Central Wuxi

  • Pool
  • Kitchen
  • Washer
  • Dryer
9.0 out of 10, Wonderful, 38 reviews
The price is SAR 303
SAR 321 total
includes taxes & fees
20 Mar - 21 Mar
Ascott Central Wuxi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Paulaner Brauhaus
  • Feng Huang Lobby Lounge
  • Fang Yuan Cantonese
  • Cafe Berlin

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (1141 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 250.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Wuxi City Center Hotel
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel

Frequently asked questions

Does Crowne Plaza Wuxi City Center by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Wuxi City Center by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Wuxi City Center by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Wuxi City Center by IHG?

Check-in start time: 2 PM; Check-in end time: 12:30 PM.

What time is check-out at Crowne Plaza Wuxi City Center by IHG?

Check-out is at 11:30 AM.

Where is Crowne Plaza Wuxi City Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Wuxi Museum and Nanchan Temple Antique Market. Center 66 and Sanyang Parkson are also within 3 mi (5 km).

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Crowne Plaza Wuxi City Center by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 72 reviews
Rating 8 - Good. 28 out of 72 reviews
Rating 6 - Okay. 12 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Justus

Liked: Staff & service
Good for the price. Lobby and some areas may been some renewal
Stayed 3 nights in Mar 2025

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dongmock

Stayed 2 nights in Nov 2024

2/10 Terrible

CHIMIN

Stayed 1 night in Mar 2023

10/10 Excellent

Palanisamy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lerusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD FOR BUSINESS
Good stay, clean, neat and convenient.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了
Stayed 2 nights in Jul 2019

8/10 Good

Hejian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Stayed 4 nights in Jun 2019

8/10 Good

Lap Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店感觉比较旧，灯光有点昏暗但气氛不是很好。Coffee Shop的甜品一般。
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出差無錫好選擇
客房/飯店清潔度：好，床鋪很好睡 服務品質：好，前台可以再零活一些。 飯店設施：好 飯店位置：安靜
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Fengyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错
国庆期间住客很多，但客房隔音很好，室内很安静。行政套房比较宽敞，视野也不错。
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Kwok Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方面都很滿意，唯獨是房間的電源位不足，當我需要燙衫時，要將燙衫板搬到近書桌位置，有點不方便
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Mixed experience: not sure if I would stay again.
This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
Stayed 8 nights in Jul 2018

10/10 Excellent

Kyungkwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 조용하고 좋았습니다.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
(๑•ૅㅁ•๑)チェックインで割り込み★
人種差なのでしょうがチェックイン時に、後から来た中国人に割り込みされました。ホテルの人も何も言わなかったです。

6/10 Okay

BA

Liked: Cleanliness, staff & service
整體還可以的!
其中有些想要評價一下: 1) 早餐, 我訂的雙床間, 但到酒店時, 說房間只包一位早餐, 我覺得滿奇怪的, 我從未試過有酒店會這樣安排, 明明就是訂雙床, 卻只包一位早餐? 2) 冷氣, 從一進房就開冷氣, 但一直都不涼, 直到晚上8點多忍不住打電話去客服, 客服來到才解釋, 每房空調只開通半個小時, 著我等下, 就會涼? 解釋說, 8點前的都是中央通風而已?
Stayed 1 night in Mar 2018

10/10 Excellent

M.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel in Wuxi
Prima hotel, goede service.

8/10 Good

Colorful, SF, CA

Liked: Cleanliness, staff & service, room comfort
Location location location
Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Stayed 2 nights in Mar 2018

10/10 Excellent

wenjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的一次体验！京杭大运河的夜景不错哟
Stayed 1 night in Mar 2018