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Shangri-La Wuhan

5.0 star property
Luxury hotel connected to the convention center in Jiang Han with 3 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Shangri-La Wuhan

Exterior
Fitness facility
Deluxe Room Twin | Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast served
3 restaurants, breakfast served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is SAR 310
Price available on 16/11/2024

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room King

Deluxe Room King | Minibar, in-room safe, desk, blackout drapes

Deluxe Room King

Highlights

Air conditioning
HDTV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Separate bathtub and shower
Free bottled water
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room King

Horizon Club Room King | Minibar, in-room safe, desk, blackout drapes

Horizon Club Room King

Highlights

Air conditioning
Club Lounge
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
Hair dryer
Separate bathtub and shower
  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

Highlights

Air conditioning
Club Lounge
HDTV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Separate bathtub and shower
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | Minibar, in-room safe, desk, blackout drapes

Deluxe Room Twin

Highlights

Air conditioning
HDTV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Hair dryer
Separate bathtub and shower
Free bottled water
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Sheraton Grand Wuhan Hankou Hotel
Pool
Spa
Parking included
Restaurant
9.0 out of 10, Wonderful, (136)
The price is SAR 248
SAR 283 total
includes taxes & fees
3 Nov 2024 - 4 Nov 2024
Sheraton Grand Wuhan Hankou Hotel

About the neighborhood

Map
700 Jian She Avenue, Hankou, Wuhan, Hubei, 430015

What's nearby

  • Jianghan Road - 3 min drive
  • Wuhan Museum - 3 min drive
  • Wuhan International Convention & Exhibition Center - 4 min drive
  • Yellow Crane Tower - 10 min drive
  • Wuhan University - 11 min drive

Getting around

  • Xianggang Road Station - 5 min walk
  • Hankou Railway Station - 8 min drive
  • Wuhan (WUH-Tianhe Intl.) - 32 min drive

Restaurants

  • ‪亢龙太子酒轩花园店 - ‬7 min walk
  • ‪和风寿司 - ‬4 min walk
  • ‪金顶茶庄 - ‬4 min walk
  • ‪黄地艺术咖啡厅 - ‬2 min walk
  • ‪929咖啡吧 - ‬3 min walk

About this property

Shangri-La Wuhan

Luxury hotel located in Jiang Han
A rooftop terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Shangri-La Wuhan. Treat yourself to spa services, such as a body treatment, a Thai massage, or hydrotherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • A children's pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a front-desk safe
Room features
All 442 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Restaurants on site

  • Cafe Wu
  • Shang Palace
  • Horizon Club
  • Lobby lounge

Spa

  • 6 treatment rooms
  • Body treatments
  • Hydrotherapy
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 149 for adults and CNY 74.5 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Wuhan
Shangri-La Wuhan
Shangri-La Wuhan Hotel
Wuhan Shangri-La
Wuhan Shangri-La Hotel
Shangri La Hotel Wuhan
Shangri La Wuhan
Shangri-La Wuhan Hotel
Shangri-La Wuhan Wuhan
Shangri La Hotel Wuhan
Shangri-La Wuhan Hotel Wuhan

Frequently asked questions

Does Shangri-La Wuhan have a pool?

Yes, this property has a children's pool.

Is Shangri-La Wuhan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Wuhan?

Self parking is free at this property.

What time is check-in at Shangri-La Wuhan?

Check-in start time: 2:00 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Shangri-La Wuhan?

Check-out is at noon.

Where is Shangri-La Wuhan located?

Located in Jiang Han, this luxury hotel is within 2 mi (3 km) of Jianghan Road, Wuhan Museum, and Zhongshan Park. Wuhan Art Museum and Gude Temple are also within 3 mi (5 km). Xianggang Road Station is only a 5-minute walk and Lingjiaohu Station is 10 minutes.

Shangri-La Wuhan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 217 reviews" "
Rating 8 - Good. 90 out of 217 reviews" "
Rating 6 - Okay. 18 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 4 out of 217 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

lee

Traveled with group
Magnificent Lobby. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Feng

Stayed 6 nights in Jun 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is great , staffs are friendly but still have room to improve.
Stayed 7 nights in May 2024

8/10 Good

Paul, chicago

Traveled with family
Liked: Cleanliness, amenities
two issues : unique in China 1. the check-in counter does not have enough small changes, 2. hotel staff have a hard time to call me a taxi. it seems that everything is done through cell phone, but as a foreign tourist I don't have access to local cellphone services. I have to change money to pay for local expenses.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shota, Shanghai

Stayed 1 night in Oct 2023

10/10 Excellent

Biao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and staff is very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Choon Kwang

Stayed 3 nights in Jul 2023

6/10 Okay

Joseph

Liked: Staff & service, room comfort
Conveniently located in a central area of Hankou (Xianggang Road), this is a nicely designed hotel, but it's seen better days. Don't get me wrong, it's still a good place to stay, but some work has to be done on cleanliness and style. I wouldn't say it lives up to the Shangri-La name.
Stayed 1 night in Nov 2019

10/10 Excellent

C, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are really helpful and willing to do extra for the customers. Wonderful experience and sure will stay again if I come next time.
Stayed 1 night in Nov 2019

10/10 Excellent

tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Biao, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful, especially in the hospitality department. Mr Feng helped me connect to the WIFI and answered many questions.
Stayed 1 night in Oct 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful Hotel
It was a wonderful stay in Shagri-La Hotel Wuhan, excellent service, spacious and comfortable room, great food an coffee.
Stayed 2 nights in May 2019

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
Wuhan stay
Good value. This is an older Shangri-La so it is a bit worn down. Currently undergoing construction. The room was clean and comfortable
Stayed 3 nights in May 2019

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work in progress
The Shangri-La was undergoing renovation work at the time of my visit, but work was mainly centred on the entrance and reception areas. My first impression was that there were very few staff with good English proficiency, although this wasn’t too much of an issue. My room was spacious and had everything a business traveller would need. The hotel seemed a little limited for restaurants with the one I used (Asian) in urgent need of an upgrade. WiFi connectivity was pretty good and reasonably fast. The room I was allocated gave me access to the Horizon Club lounge, which was useful for a fast and convenient breakfast and check out, complementary meeting space if required and business centre facilities.
Stayed 2 nights in May 2019

8/10 Good

shirley

Liked: Cleanliness, staff & service, room comfort
The service is always amazing . Except hotel is old but shangrilah always upkeep their standard that why it’s my prefer choice
Stayed 1 night in May 2019

4/10 Poor

Heytravel, San Francisco

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Outdated hotel. Smelly room. Broken shower head.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for the higher rating. But hotel was dirty, old, worn out , whatever you want to call it. Area, wasn't really close to anything or tourist ares. In the growing world of tourism, staff would run/hide if asked a english question. I picked this hotel hoping that english would be accepted , but I couldn't find that.
Stayed 2 nights in Apr 2019

8/10 Good

Jeff, Prince Albert, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby was beautiful and welcoming. The staff were friendly and the woman who checked me in spoke good English. They were able to accommodate currency exchange at the front desk for s nominal charge. The property was within a block of a subway station which made traversing the City very easy. Many restaurants were available in the hotel, but I only had a chance to eat in the 20th floor Horizon Club Lounge. I was upgraded to the Horizon Club floor for a nominal fee upon check in. The food was good, and staff friendly. My only real criticism is that the 20th floor had signs everywhere stating that the floor was a non-smoking floor. My room even had a posted notice stating the room as being non-smoking. However, the room had a strong smoke odour. This wasn't a huge problem for me as I was only present for 3 nights. But I did note this issue upon check out. Other than that, the stay was pleasant. House keeping was diligent in ensuring a comfortable stay. The room was comfortable and well appointed. I spelt well and did not notice any noise, even though the site was under construction at the time of my visit.
Stayed 3 nights in Feb 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Shangri La experience.
The Wuhan Shangri La, lived up to expectations and as with most Shangri Las it provides a great overall experience. The staff are professional and friendly and aim to please without being overbearing. The only minus during this one night stay was the sound between adjacent rooms where one could hear the couple next door - clearly they were have a great time but it should be private and not heard in my room. The hotel is reasonably well located and is not far from the subway station as well as being near various shops etc. The beds are nice and firm and very comfortable. Overall a great one night stay and would consider staying here next time. Thank you.
Stayed 1 night in Jan 2019

10/10 Excellent

Ee Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Claire, Sydney, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, clean and good breakfast with custom orders
Stayed 2 nights in Oct 2018