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"a very warm welcome even when we made mistake with on line booking, arriving one month early. room was adequate but very dated could have done with a refurb, but overall we enjoyed our stay berfore leaving for ferry to IOW."

"Staff were welcoming and knowledgeable. The hotel is in an excellent location and was easy to get to using public transport. My son enjoyed the bunk beds in the family room and tea/coffee etc were replenished daily. The pool and jacuzzi were great."

"This hotel just gets it right. I had a perfect stay "

"Pros: Old-world charm. Spacious room. Plentiful common areas, including a bar, pool table, and an outside patio. Convenient location: 10-minute walk to town/sea, 15- to 20-minute walk from the train station. Kind and friendly staff. Generous VIP benefits. Good value. Cons: Some windows face the street so awkward to open the curtains. Small bathroom. Wifi not password protected (but requires frequent acceptance of terms of use). "

"I stayed at the Laguna as it's my go to hotel when in Poole/Bournemouth. The hotel is clean but not the cleanest, staff are friendly happy and helpful. The hotel is located close to Bournemouth centre, an easy 10 minutes stroll through the pleasure gardens will get you to town centre bars restaurant, shops etc and the beach is just a few minutes further walking. Free parking at the hotel is a big plus and on cloudy or rainy days the hotels own indoor pool is a massive bonus if you have children...

"We had a lovely time "

"Very welcoming. Room was lovely, nice bath!"

"Complimentary room upgrade which was nice. Toilet made a dripping noise after it was flushed. Shower not very powerful (or maybe I was doing something wrong?) Can’t go wrong with the Suncliff overall. Have been coming here for years and will continue to do so"

"Lovely good value hotel in the centre of Lyndhurst . Good safe parking behind the hotel. Friendly and helpful reception. Small double Room is snug but well equipped. Lovely bathroom and products . Breakfast good"

"Heritage grade II listed. "

"It did what it said on the tin."

"Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value. "