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Embassy Suites Hotel Winston-Salem

3.5 star property
Relax in style after exploring Winston-Salem. Enjoy an evening cocktail by the bar or indulge in some retail therapy at our on-site grocery/convenience store.

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
27-inch TV with cable channels, pay movies, MP3 dock
Exterior
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
The current price is SAR 424
SAR 479 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Executive, One King Bed, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Suite Acc with Tub Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite 2 Queens, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

King, Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Winston-Salem Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 473 reviews
The price is SAR 379
SAR 429 total
includes taxes & fees
9 Mar - 10 Mar
Hampton Inn & Suites Winston-Salem Downtown

About the neighborhood

Map
460 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 1 min walk
  • Old Salem - 19 min walk
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 4 min drive
  • Wake Forest University - 9 min drive

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Oh' Calcutta - ‬2 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Embassy Suites Hotel Winston-Salem

Hotel near Hanes Mall
Consider a stay at Embassy Suites Hotel Winston-Salem and take advantage of free continental breakfast, a grocery/convenience store, and a free daily manager's reception. The on-site restaurant, E'teri Restaurant and Bar, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An indoor pool
  • A 24-hour front desk, luggage storage, and laundry services
  • A front-desk safe, a computer station, and a banquet hall
  • Smoke-free premises, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • E'teri Restaurant and Bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (24003 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 68
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 27-inch TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites Hotel Winston-Salem pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Embassy Suites Hotel Winston-Salem?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Hotel Winston-Salem?

Check-out is at 11:00 AM.

Where is Embassy Suites Hotel Winston-Salem located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Benton Convention Center and Frank L. Horton Museum Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

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Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 361 out of 980 reviews
Rating 8 - Good. 209 out of 980 reviews
Rating 6 - Okay. 139 out of 980 reviews
Rating 4 - Poor. 134 out of 980 reviews
Rating 2 - Terrible. 137 out of 980 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farisma

Liked: Property conditions & facilities
Front desk staff was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with near by bars. The only con is paid parking but that's to be expected when hotels are downtown.
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff is super nice. Breakfast is great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool water was wasn’t clean and it was so cold !
Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Liked: Staff & service
Too many sirens at night. Sheets were not that comfortable and no blankets...
Stayed 1 night in Jan 2025

10/10 Excellent

Nohemi

Liked: Cleanliness
There was water leak from the ceiling
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! I've stayed here many times and never had an issue and when things were needed (extra sheets/towels), they were promptly given. If you're sensitive to noise while you sleep, i suggest not getting a room with a street view. The sirens are insanely loud. Doesn't bother me once im asleep, but i know some are sensitive to that kind of thing. Besides, the inside rooms overlook the huge open center area of the hotel, which is kinda cool.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious rooms
We enjoyed our stay in Winston-Salem. The manager’s reception was a nice perk. Good restaurants close by.
Stayed 1 night in Jul 2024

4/10 Poor

LaToya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Basketball Trip
Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Porcia

The staff was very nice and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. I stayed there a couple of years ago, and it was not the best. The hotel and its staff have done a 360. It was an amazing stay with excellent customer service and professionalism by the staff. I'm looking forward to my next visit.
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
This property is right next to the fire station. When the trucks go by at 5 am sirens blaring it is a wake up call for free. I had cockroach in my room. It was crawling on me while i fell asleep. I captured it and showed to the front desk as i was checking out.nothing has been done yet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable. Everyone with the staff was friends and quick to offer assistance for anything. Beyond thier control is the parking deck information. I wish there was info about this on the Hotels.com site.
Stayed 1 night in Sep 2024

8/10 Good

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet free rooms?
The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel staff was great
Stayed 1 night in Dec 2023

6/10 Okay

Jill

Liked: Cleanliness, staff & service, room comfort
Lots of space for the price
Hotel was clean and the room was spacious. I had a kitchenette, living room and 2 beds The staff was very helpful. The hotel needs to be updated but was fine foe my short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 1 night in Mar 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
this property was partially renovated although not told on front end. No baseboards, holes in walls, dirty carpet...freezing cold in lobby and bar area...told could not turn heat on
Stayed 3 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities
Smooth check in, nice staff
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
This is my 4th year coming here and was very disappointed! The reception has been shortened and the snacks were very scimpy compared to past years. The kitchen was having problems so could not order any food. Then the heat in the bedroom was not working, so had to move to another room. Still think you could get reimbursed for the $25 parking fee for the price you pay for the room. This may be my last stay here.
Stayed 1 night in Nov 2024

4/10 Poor

Linda

Liked: Room comfort
Disliked: Cleanliness
Nice room but BAD experience
There was an open box of soap with pubic hair on it in the shower. I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
Stayed 2 nights in Nov 2024

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel has a weird smell and the room wasn’t very clean. Blood stain on the pull out couch was an immediate “ get me out of here” feeling.
Stayed 2 nights in Sep 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
No one made bed AC couldn’t be shut off
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and consumer service
Stayed 1 night in Feb 2024