6/10 Okay
suzanne
Traveled with partner
5 January 2025
Liked: Cleanliness, staff & service, amenities
Myself and my husband stayed for one night for our anniversary. It’s a very quirky property, with a lively atmosphere, but cosy. Lots of interesting things to look at. Staff were great throughout and the room on arrival looked good. However as soon as I used the toilet roll the holder fell off, and the lack of hot water was a problem the following morning. This was disappointing as we had a roll top bath that I ran and water was tepid, too cold to get in. Followed by an attempt to have a shower that was the same temperature and I will say it was brief. My husband declined after, because the water was so cold. We mentioned this to a staff member after breakfast and apologised stating it was an old building. But no mention of any kind of refund. Which is disappointing as we paid about £140 for one nights stay, that was with a discount from my blue light.
Our evening meal was good but at £45 we have the fillet steak a miss. I’m happy to pay more for a steak but that just seemed a little too much.
We have an enjoyable stay but unlikely to return as not being able to wash properly is pleasant. And the fact that we were told that it’s an old building makes me question if this is an ongoing issue.
suzanne
Stayed 1 night in Jan 2025
