I would have probably rated it a 4 overall, but I gave it a 5 to raise the average rating because some reviewers are clearly ranking it too low----maybe expecting the Ritz-Carlton or something. Some people want to spend beer and pizza money and get treated to high end champagne and caviar. Those people are unrealistic and unfair. This hotel has a convenient location, plenty of free parking, competent staff and clean, quiet rooms. When you are paying this low rate in Williamsburg, this meets or exceeds reasonable expectations. The room was clean and things worked----television, clock, WiFi and sink/shower, etc. Air conditioning unit was also excellent. Bed was comfortable and room was quiet, for good sleep after a long day. Next morning, got the free breakfast----toasted bagel and cream cheese, juice and coffee. They had cereals available too, muffins, etc. Nothing fancy, but it was included and fresh enough. The check-in and check-out were flawless, fast and easy. If you're looking for a safe, friendly place to sleep, at a very affordable price, give it a try.