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Quest Whangarei

3.5 star property
Hotel in Whangarei

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Whangarei

One Bedroom Apartment | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Studio | View from room
Studio | Bathroom | Shower, free toiletries, towels
XTwo Bedroom Interconnecting | In-room safe, soundproofing, iron/ironing board, free WiFi
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
58 Bank Street, Whangarei, 110

What's nearby

  • Botanica & Cafler Park - 6 min walk - 0.6 km
  • Hundertwasser Art Centre - 8 min walk - 0.7 km
  • Whangarei Art Museum - 10 min walk - 0.8 km
  • Town Basin Marina - 12 min walk - 1.1 km
  • Whangarei Quarry Gardens - 3 min drive - 2.5 km

Getting around

  • Whangarei (WRE) - 10 min drive

Restaurants

  • ‪The Butter Factory - ‬4 min walk
  • ‪Dickens Inn - ‬3 min walk
  • ‪Whangarei Farmers Market - ‬3 min walk
  • ‪Noodle Canteen City Branch - ‬4 min walk
  • ‪Fat Camel Cafe - ‬3 min walk

About this property

Quest Whangarei

Hotel in the business district
Quest Whangarei provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • A front-desk safe, an elevator, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at Quest Whangarei have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and stovetops

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (NZD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: NZD 10.00 per person

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 10.00 per person
  • Self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Free WiFi in public areas has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Whangarei Apartment
Quest Whangarei
Quest Whangarei Hotel
Quest Whangarei Whangarei
Quest Whangarei Hotel Whangarei

Frequently asked questions

Is Quest Whangarei pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Whangarei?

Self parking is available for NZD 15 per day.

What time is check-in at Quest Whangarei?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Quest Whangarei?

Check-out is at 10:00 AM.

Where is Quest Whangarei located?

Located in the heart of Whangarei, this hotel is steps from Tuatara Gallery, Old Library Arts Centre, and Pou. Claphams Clock Museum and Botanica & Cafler Park are also within 10 minutes.

Quest Whangarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 271 reviews" "
Rating 8 - Good. 92 out of 271 reviews" "
Rating 6 - Okay. 23 out of 271 reviews" "
Rating 4 - Poor. 5 out of 271 reviews" "
Rating 2 - Terrible. 2 out of 271 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chris, Auckland

Business traveler
Disliked: Staff & service, property conditions & facilities
For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.
Stayed 1 night in Jun 2023

6/10 Okay

Atsushi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in Jun 2023

6/10 Okay

Raj

Stayed 1 night in Apr 2023

8/10 Good

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, easy parking, clean and tidy room. Very helpful and courteous receptionist. We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.
Stayed 1 night in Apr 2023

6/10 Okay

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem
Stayed 1 night in Mar 2023

8/10 Good

Iftikhar

Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2023

10/10 Excellent

Dalma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.
Stayed 1 night in Feb 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.
Stayed 1 night in Jan 2023

6/10 Okay

Alan, Auchterarder

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.

8/10 Good

julie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can’t comment on staff really as on arrival you press a button wait and a voice on the other end pass you a code to access keys. You are on your own from there. Room was clean and had everything you needed. There is free parking between 4:30pm and 8;30 am. A little hard to find based on the map. Olson had to use card to enter through the door to garage and press exit button to allow a car through. Not sure if this is for everyone or just an issue with our card. But as there is no one to ask can’t say. The area down by the water is a must to stroll around and enjoy a coffee.

10/10 Excellent

Jenan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 2 nights in Dec 2022

8/10 Good

Cameron

10/10 Excellent

Chong Wee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. The unit was very clean and comfortable.

6/10 Okay

ALLAN

Liked: Cleanliness, room comfort
Okayish
Nobody in reception when we arrived. Lift not working. A pleasant room, spacious, bit dated. Good location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tom

Stayed 1 night in Sep 2022

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the oven. There was only one clean over a 3 night stay and all they did was make the bed poorly and change the towels.
Stayed 3 nights in Sep 2022

10/10 Excellent

Gary

Stayed 2 nights in Aug 2022

6/10 Okay

Kirsten

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was warm and comfortable, and in a great location. Unfortunately there was loud music from a bar or club next door that played until the small hours of the morning that kept both rooms in our party awake. The people staying above us were also very loud.
Stayed 1 night in Jul 2022

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and clean hotel with all amenities you’d expect from a Quest Hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back
Staff were great, helpful and friendly
Stayed 1 night in May 2022

6/10 Okay

Antonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perfectly nice, but extremely noisy on the weekend
I stayed two nights at Quest Whangarei over a weekend (Friday-Sunday) for a conference I was attending. The hotel itself is well-located, and the room was clean and in mostly good condition. Checking in was difficult due to the intercom being on a noisy road corner, and so checking in after-hours (reception hours are extremely limited, due to Covid) was hard as it was difficult to hear the person on the other end. The worst part of this hotel is the noise that comes from a nearby nightclub on the weekends. The first night was ok, but the Saturday night was unbearable - hours of incessant bass speaker noise (from about 10pm) that reverberated through the floor/walls of my room into the early hours - even earplugs were no use. After not being able to sleep due to the noise, I called the after-hours reception twice - the first time (11.30pm) I was told there was no better room to be moved to, and the second (12.30am) I was moved to a room in a different part of the hotel - and charged $50 for the privilege! I was told that was the cost of laundering the additional linen, however this was extremely disappointing as for the price of these rooms, I would expect a hotel room that was quiet enough to be able to sleep in. To the hotel's credit, after challenging the fee I was eventually refunded, but this left a poor impression. This would be a perfectly fine hotel for a weeknight stay, but I would avoid staying here on weekends due to the noise alone.
Stayed 2 nights in May 2022