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The Grand Hotel

2.0 star property
Hotel in Whanganui with free parking

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Photo gallery for The Grand Hotel

Family Double or Twin Room | Free WiFi, bed sheets
Exterior
Reception
Shower, towels, soap, toilet paper
Free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
The current price is SAR 214
SAR 246 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

Free WiFi, bed sheets

Basic Double Room

Highlights

Heating
TV
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Free WiFi, bed sheets

Classic Double Room

Highlights

Heating
TV
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Free WiFi, bed sheets

Family Double or Twin Room

Highlights

Heating
TV
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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includes taxes & fees
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About the neighborhood

Map
St Hill St, Whanganui, Manawatu-Whanganui, 5001

What's nearby

  • Whanganui Museum - 6 min walk - 0.5 km
  • Durie Hill Elevator - 12 min walk - 1.1 km
  • Whanganui Riverboat Centre and Museum - 13 min walk - 1.1 km
  • Memorial Tower - 16 min walk - 1.4 km
  • Virginia Lake - 4 min drive - 2.7 km

Getting around

  • Whanganui (WAG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Thai House Express 2 - ‬2 min walk
  • ‪Pizza Hut - ‬7 min walk
  • ‪Noodle Canteen - ‬3 min walk
  • ‪Big Orange/Ceramic Lounge - ‬7 min walk

About this property

The Grand Hotel

Property highlights
The Grand Hotel provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage and a banquet hall
Room features
All guestrooms at The Grand Hotel have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and soap

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Banquet hall

Guest services

  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Grand Hotel Hotel
The Grand Hotel Whanganui
The Grand Hotel Hotel Whanganui

Frequently asked questions

Is The Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand Hotel?

Self parking is free at this property.

What time is check-in at The Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Grand Hotel?

Check-out is at 10:00 AM.

Where is The Grand Hotel located?

Situated in Whanganui, this hotel is within a 5-minute walk of Ward Observatory and Queens Park. Whanganui Museum and Watt Fountain are also within 10 minutes.

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The Grand Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 11 out of 34 reviews
Rating 2 - Terrible. 8 out of 34 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Joy

Unique old hotel - room spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good room close to everything, can’t complain about anything
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Liked: Staff & service, amenities
It was a pleasant stay. You have a TV with streaming apps such as Netflix & Prime video but you had to have an account to login! The room provided tea, coffee & a hot water jug with a refrigerator! The bathroom was average as the bathroom sliding door was broken. 6/10
Stayed 1 night in Feb 2025

8/10 Good

Lacey

Liked: Cleanliness, staff & service
Basic clean rooms with efficient and kind staff. Fixtures and rooms are dated and basic, but clean and have what you need. Safe area with security company and council buildings next door. Super easy parking. Perfect place to rest your head for the night between adventures.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Liked: Staff & service
Rubbish around outside area. No bath mat or soap in dispenser in shower. Shower not clean. Bed comfortable but needs a valance on it to cover the wear and tear on base! Stain in carpet could be removed I’m sure.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
This is a lovely old hotel that is really showing her age, The staff were very friendly and chatty but im afraid it was not for me
Stayed 1 night in Nov 2024

2/10 Terrible

piri

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service
Basic and clean. Dated and needs some cosmetic maintenance but all you need and good value
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The lift did not work. There is a television but no service. It looked like the hotel had not been vacuumed for a month. However the bed was comfy, the bedding was clean, the bathroom was very adequate.
Stayed 2 nights in Jan 2025

8/10 Good

Maxine

Liked: Cleanliness
A very dated Hotel. This may be a part of the character however is very "tired".
Stayed 1 night in Nov 2024

4/10 Poor

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
Despite having booked weeks in advance, confirmed our booking at 2.30pm our room was not ready when we arrived at 4.30pm. The TV didn't work, the door didn't close, but these were fixed over the next 1.5 hours. There was no bath mat and no cutlery. The Grand is tired but it could be a great venue. It was quiet and very central.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture and stylings of the foyer are still wonderful shabby grand, but the rooms are abominable. You're sharing a balcony with your neighbour and your room doesn't lock! And the phone to reception doesn't work, which doesn't matter, because no one is every there. Bathroom stinks of mould. It's depressing, and unsafe. Please, get it together, The Grand, you could be amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Marcus

Liked: Cleanliness, amenities
Dated hotel, no aircon, rooms would need upgrade, Hotel locked (needed to ring them) at 8pm.
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even get to stay here. The room was cancelled on us upon arrival at the hotel. Did go to the bathroom there. They were filthy, no soap in dispensers. Staff are ignorant and extremely unhelpful. Asked them to help with finding others accomodation and receptionist just said no and walked away. Very very rude. Would not recommend this hotel to anyone.
Stayed 1 night in Jan 2025

4/10 Poor

Matt

Disliked: Amenities, property conditions & facilities
Its rundown and filthy
Stayed 1 night in Nov 2024

8/10 Good

Twitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures were not the same as the website
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holes in the ceiling, filthy carpet, dirty red shag-pile carpet on the walls of the lift, no light shade, not enough powerpoints, broken chairs on the balcony", however sheets and towels were clean and the water was hot.
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Disliked: Cleanliness, property conditions & facilities
Paint peeling in bathroom, large amounts. No body wash in shower. No air conditioning. Batteries flat in Tv remote. No Breakfast available.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Disliked: Amenities
We arrived and were told that we could not stay because the door locks weren’t working. The Grand hotel had my contact details. Why wasn’t I notified earlier? It’s not like the staff were run off their feet with bookings. The two men at the hotel were not helpful. They lied to me and said that I would be refunded the following day. They did not tell me that the bookings were outsourced to a company in USA. If they had of I would not have left until I’d been refunded. I was not refunded yesterday. In fact I can see from your email that they didn’t put the refund through until yesterday. Luckily I’m local. I’ll be going to see them today.
Stayed 1 night in Jan 2025

4/10 Poor

Moana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this property to be dated and a bit run-down. Not all the staff were friendly. The beds were comfortable but the blankets and pillows were old. But in saying that the price was reasonable and discounted, I would be unhappy if we had paid the full price.
Stayed 1 night in Feb 2025

6/10 Okay

Jocelynn

Stayed 6 nights in Jan 2025

4/10 Poor

David

Stayed 1 night in Dec 2024

2/10 Terrible

jason

Stayed 1 night in Nov 2024

6/10 Okay

Dick

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Seth

Liked: Cleanliness
Stayed 1 night in Dec 2024