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Comfort Inn & Suites

2.5 star property
Hotel in West Springfield with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Indoor pool
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning
The current price is SAR 379
SAR 434 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 1 min walk - 0.2 km
  • Big E - 5 min drive - 3.5 km
  • MassMutual Center - 7 min drive - 7.8 km
  • MGM Springfield - 8 min drive - 7.9 km
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 8.2 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near MGM Springfield
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a hot tub at Comfort Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, free newspapers, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Similar properties

Lobby

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.0 out of 10, Good, 1,002 reviews
The price is SAR 297
SAR 340 total
includes taxes & fees
19 Apr - 20 Apr
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Comfort Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites located?

Situated in West Springfield, this hotel is within a 15-minute walk of Olympia Ice Center and Riverdale Center. Connecticut River and Q Pin 2's are also within 1 mi (2 km).

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Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 806 reviews
Rating 8 - Good. 265 out of 806 reviews
Rating 6 - Okay. 155 out of 806 reviews
Rating 4 - Poor. 91 out of 806 reviews
Rating 2 - Terrible. 34 out of 806 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place it’s great actually gonna try to rent it another day
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with a fireplace very relaxing and a great surprise for our valentines get away. Thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jan 2025

6/10 Okay

Shana

Liked: Staff & service
I really was offended by the smell in the hallway. The hot tub was also kinda sketchy. We left right after we checked in. If we had to stay somewhere it would have been fine but not the best quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jacuzzi is the best one ive been in. Hot, strong jets, clean
Stayed 1 night in Jan 2025

8/10 Good

Jan

Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off 91 ! Would stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024

6/10 Okay

paula

Liked: Amenities
Average property. Pretty clean but when went to take a shower there was a problem with the shower. It was spraying out into the floor from a faulty pipe
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Stayed 1 night in Nov 2024

2/10 Terrible

Natacha

Disliked: Cleanliness
Got woken up at 7am to people arguing and cops being called.
Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities
Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024

8/10 Good

JAMES M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than most motel offerings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for our weekend trip
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Everything was very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Stayed 1 night in Oct 2024

6/10 Okay

Shaneice

Disliked: Property conditions & facilities
Hot tub
Stayed 4 nights in Oct 2024

4/10 Poor

Courtney

Disliked: Cleanliness, property conditions & facilities
Not The Greatest Stay
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here. Close to springfield great restaurants around the area as well. The staff is very friendly and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

matthew

Liked: Staff & service
Disliked: Property conditions & facilities
The place was okay. The major problem was the room. The heat went in and out all night. Eventually it was just blowing cold air, we had to shut it off. The shower was broken, the handle on the shower didn't work. There was very little water pressure, and no hot water for morning showers. I probably will not stay here again.
Stayed 1 night in Jan 2025