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"Wow and wow and again wow!! The best hotel I have ever been to. We were with our 2 children and everyone had a great time. A hotel that is simply a paradise for children. We will definitely go back there again! Delicious food especially in the morning and evening, kind and excellent service, a great indoor pool, a playground for all ages, there is always something to do and many attractions near the hotel or within a short drive. We had an extraordinary experience! Highly recommend!"

"The hotel is advertised as having AC, this was a key element in my decision to book this hotel. Apparently they turn it off when it gets cold, according to them and other guests should just open the windows. We were promised that the hotel manager would contact us as we complained about it. That was on Saturday and we checked out on Monday. I have yet to hear back from her or anyone in the property. The receptionist offered us another room where they opened the windows. How did i not think of that? I asked to get at least a fan but i'm only a paying customer, why should i get a response? The hotel images, suggest that it is somewhat secluded. This is not the case as i was woken up by trains passing nearby (100-200m) at 7am. We had to sleep with open windows... Not my ideal vacation. The only bright side in this hotel was the F&B staff who were super friendly and helpful."

"Very good staff took care of a complaint I had about room being too hot solved issue. Great amenities especially in kitchen, spacious layout, great balcony. I would stay there again. Lots of parking, near town. "

"Working with Barbara was excellent. Even with the language barrier we could still communicate our questions and she was able to understand. Wish we would could have the snow fall but we’re about a week late. Very nice place. "

"This hotel was fantastic. They had the friendliest staff that was willing to help with anything. The hotel room was spacious and comfortable for a family of 4. The biggest surprise was all the extras that we got wit our room. A 3:30 to 4:30 afternoon coffee hour with fresh fruits and delicious cakes, access to top quality pool (with a water slide), the "summer card" for all kinds of included and discounted activities in the area. And I left the best for last. My most favorite part of the hotel was the breakfast. Anything you could dream up seemed to be there. Fresh baked goods, meats and cheeses, fresh fruits, omelette bar, smoked salmon (and other fish as well). The drinks were just as amazing and included options like prosecco, smoothies, fresh juice, and of course great coffees. I highly recommend this property."

"Very nice and family friendly hotel"

" Nice facility. Great view. Noise from highway in front. "

"We had a top week at Ulrike's retreat. The chalet is as described (better even) and its location excellent for local walks as well as further away visits including Salzburg, Hallstatt, and of course of the whole Dachstein area. On location and to be enjoyed the swimming pool and sauna add a real bonus, as well as few nice restaurants immediately around. Ulrike took real good care of us with countless tips and plans to try out. Thank you!!"