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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with a sauna and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
The price is SAR 208
SAR 220 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Jetted bathtub
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (869)
The price is SAR 357
SAR 385 total
includes taxes & fees
29 Dec - 30 Dec
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

About the neighborhood

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 3 min drive - 3.3 km
  • Alpine Valley Ski Area - 8 min drive - 8.3 km
  • Great Lakes Crossing Outlets - 16 min drive - 15.6 km
  • Pine Knob Ski Resort - 16 min drive - 16.6 km
  • Pine Knob Music Theatre - 19 min drive - 16.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in the business district
A grocery/convenience store, dry cleaning/laundry services, and a 24-hour business center are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • RV/bus/truck parking, an elevator, and a front-desk safe
  • A vending machine, laundry services, and a gift shop
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
Extra amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 38
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Raised toilet seat
  • Raised toilet seat height (inches): 21
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; Check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Check-out is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 mi (3 km) of Pontiac Lake State Recreation Area, Huron River, and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 mi (10 km).

American Inn & Suites Waterford Reviews

Reviews

6.2
Rating 10 - Excellent. 182 out of 954 reviews" "
Rating 8 - Good. 231 out of 954 reviews" "
Rating 6 - Okay. 172 out of 954 reviews" "
Rating 4 - Poor. 156 out of 954 reviews" "
Rating 2 - Terrible. 213 out of 954 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

4/10 Poor

MARY

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Walked into a lobby reeking of marijuana. Stairs appeared not to have been vacuumed in a long time. A bunch of unsupervised kids in the computer room. Elevator in poor repair. Lights not working in entrance to room. Not worth half the price we paid. Used to be great as a quality inn. Not anymore
Stayed 2 nights in Dec 2024

2/10 Terrible

Veronica

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at American Inn & Suites Waterford, and it was a truly terrible experience. I booked through Expedia, where the photos looked decent, but they are blatant false advertising. If I had read even a single Google review beforehand, I would have saved myself the trouble and expense. The entire property is in serious disrepair and feels extremely unsafe. The front door requires no key for entry at any hour, meaning anyone can walk in at any time. My room’s door locks were barely functional, and the front desk was often unattended. The elevator felt dangerous, and I noticed electrical panels patched together with duct tape. There’s no breakfast offered despite a designated area in the lobby, and the Wi-Fi is unsecured. My room was shockingly dirty—only one of two lamps worked, and the TV had just local channels and home shopping. The bed frame was falling apart, and the bed skirts were stained and clearly unwashed. Cobwebs covered the room, the "jacuzzi tub" was unusable due to mold, and the sink wouldn’t drain. The poorly sealed window let in freezing air, and the heater was so loud and inconsistent it made sleeping impossible. The entire hotel reeked of cigarettes, marijuana, and cooking odors. People were lingering in the halls at all hours, and I suspected some guests were there for prostitution. Garbage, including a bag with a dirty diaper, was left in the hallway. To make matters worse, I came home with three bug bug bites.
Stayed 1 night in Dec 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Staff & service
Great value for the price. While the property could use a makeover. The room was clean, including the bathroom. Bed was comfortable, sheets were nice and bathroom towels were fine. I recommend it for an inexpensive place to sleep.
Stayed 2 nights in Nov 2024

4/10 Poor

Mary

Stayed 1 night in Nov 2024

6/10 Okay

Vanessa

Traveled with family and small children
Convenient area
Stayed 5 nights in Nov 2024

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place reeked of marijuana and cigarettes. There was no Smoke Detector in the room, just a hole in the ceiling with wires sticking out (I have pictures). The bathroom was disgusting with stains and spackle patches that weren't even sanded down. The bathroom ceiling had MOLD on the tiles. There were exposed screws from something that USED to hand on the wall but wasn't there. The stairwells were LITTERED with trash, and all kinds of debris, some of it unidentifyable. I booked 3 nights and didn't stay for even 1, it felt so unsafe. I could smell people smoking in the hotel and not having a smoke alarm just sealed it for me, and I left.
Stayed 3 nights in Nov 2024

2/10 Terrible

Phillip

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees smell like marijuana, it may be accepted in michigan but we are from florida and was visiting not acceptable in a professional setting. Rooms were run down, people live there, guy was passed out on the couch in the lobby, it was bad, we slept in the car after staying there
Stayed 1 night in Nov 2024

6/10 Okay

Bria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we did enjoy our stay however there was plenty of cops entering during our stay, and we were woken up at 4am by the cops knocking on our neighbors door, I hope the person was safe of course but other than that it was a comfortable and affordable stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and that’s why we came back always great staff. Rebecca is always great to talk with and helpful. For the area this is my favorite for stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Phillip

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees reek of marijuana, the property is literally on its last leg, everything is worn down and tore up. People live here, they have their doors wide open kods yelling and running around, people passed out on the couch in the lobby. I asked to be moved away from people who had kids screaming and door wide open they said there was no rooms yet the parking lot is empty because no one is staying at this dump. Avoid this place at all cost, it needs to be shut down by the state. I was a former Chief Engineer at a hotel and there is so many violations here i dont know how they are passing inspections. I am so mad i wasted my mo ey here
Stayed 1 night in Nov 2024

10/10 Excellent

prince

Stayed 1 night in Nov 2024

10/10 Excellent

Maider

Stayed 2 nights in Nov 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Room was clean and bed comfortable enough. The facility has aged without improvements (note the worn desk chair in our room.) The stairs in the lobby were dirty. There was no breakfast. Perhaps there is a staffing problem. Certainly a lack of investment.
Stayed 1 night in Nov 2024

4/10 Poor

Austin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel we stayed at had a very strong cat pee smell. The carpet was sticky feeling, didn't feel good walking barefoot on it. The hallways looked like they were undergoing repair. One of the elevators were out of service, and the one that worked looked sketchy. Positives were the staff working were nice, and very helpful. Lastly the pool was pretty clean. Would swim again, but not stay the night.
Stayed 1 night in Nov 2024

4/10 Poor

Iron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Credit card was declined
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Krissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024