8/10 Good
Thomas
Traveled with family
11 December 2024
Liked: Cleanliness, staff & service
Turtle Bay Beach Resort appears to have had some upgrades since our last visit in 2023. There is fresh paint in many places, the ping pong table has been restored and new paddles are available to use.
The food remains good, though not exceptional and there is sufficient variety for most tastes.
The all-inclusive alcoholic drinks remain dismal due to the use of bottom end ultra-cheap alcohol requiring the consumption of multiple drinks to better enjoy your vacation. This is despite asking for stronger drinks time and time again. End result, a full belly of juice and not as much relaxation as desired.
The only other downside remains the "available" WiFi. I walked all the common areas one day and tested the WiFi download speeds. This included poolside, up at reception, in our room. I'm sorry to report that there was no location that had a download speed in excess of 1mb/second, many locations such as our room had no WiFi whatsoever.
In this modern era, this is unacceptable for guests who want to stream a movie at night for their kids. Turtle Bay, it's time to spend the money to upgrade your internet service!! We were pulling a strong signal in our room from nearby Medina Palms resort and no signal from Turtle Bay!
Overall, Turtle Bay remains a reliable location to relax and not worry about added fees, but it remains in need of upgrades to remain competitive. Cheaper prices will only go so far before the lack of quality becomes more important than the savings.
Tom
Thomas
Stayed 6 nights in Dec 2024