A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Medina Palms. Indulge in a hot stone massage, a body treatment, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sun loungers
Free self parking
A shopping center shuttle, express check-out, and babysitting (surcharge)
Free newspapers, tour/ticket assistance, and a front-desk safe
Room features
All 50 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Highchairs and childcare services
Recycling and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
40-inch flat-screen TVs with premium channels
Kitchenettes, a personal chef, and full-sized refrigerators/freezers
24-hour train station pick-up and drop-off shuttle (surcharge)
Shopping center shuttle (surcharge)
Free self parking on site
Food and drink
2 bars/lounges
3 restaurants
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
3 outdoor pools
Books
Children's club
Full-service spa
Gym
Video library
Family friendly
3 outdoor pools
Children's club (surcharge)
Highchair
In-room babysitting (surcharge)
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
1,300 square feet of conference space
2 meeting rooms
Business center
Outdoors
Garden
Outdoor furniture
Pool loungers
Terrace
Full-service spa
4 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
1 floor
Banquet hall
Built in 2011
Designated smoking areas
Eco-friendly cleaning products used
Mediterranean architecture
Room amenities
Bedroom
Bedsheets provided
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
40-inch flat-screen TV with premium satellite channels
Food and drink
Chef service
Cookware, dishware, and utensils
Free bottled water
Full-sized refrigerator/freezer
Kitchenette
Limited room service
Microwave
Mixer
Oven
Restaurant dining guides
Toaster
More
Air conditioning
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Shared accommodations
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Medina Palms Hotel
Medina Palms Watamu
Medina Palms Hotel Watamu
Frequently asked questions
Does Medina Palms have a pool?
Yes, this property has 3 outdoor pools.
Is Medina Palms pet-friendly?
No, pets are not allowed at this property.
How much is parking at Medina Palms?
Self parking is free at this property.
What time is check-in at Medina Palms?
Check-in start time: 1:00 PM; Check-in end time: anytime.
What time is check-out at Medina Palms?
Check-out is at 10:00 AM.
Where is Medina Palms located?
This family-friendly Watamu hotel is located near the beach, within 1 mi (2 km) of Prawn Lake and Watamu Beach. Mida Creek is 1.8 mi (2.9 km) away.
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Medina Palms Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is amazing, very clean and the staff are friendly and provide quality service. One thing that was not very good was the food prices. Lunch and dinner as well as drinks cost a lot and often not quite adequate to quality. However, I did recommend the hotel to friends already :-)
This must rate as one of the best hotels i have ever stayed in.
The food is fabulous. An outdoor restaurant. Great seafood.
The room was great. Clean and beautiful. I really liked it.
The facilities are great. A beach and lovely swimming pools.
I will go back for sure.
Madina Palms was simply outstanding from the time we checked in all the way through to check out. Our experience at this hotel was flawless. A special shout out to the entire team who work so hard to make the dream happen. We will visit again whenever we find ourselves in beautiful Watamu. Highly recommended.
Palvelu pelaa hienosti ja ystävällistä henkilökuntaa riittää. Avarat huoneistot ja useita mahdollisuuksia rentoutumiseen. Hotellilla ei sallita "äänekästä" elämää (musiikkikaiuttimet yms) mm. altailla. Hyvä aamupala.
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.