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Willard InterContinental Washington, an IHG Hotel

5.0 star property
Luxury Washington hotel in Downtown Washington D.C. with a full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Willard InterContinental Washington, an IHG Hotel

Exterior
Breakfast, lunch, dinner served; French cuisine, alfresco dining
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is SAR 932
SAR 1,212 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

Suite (George Washington)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 163 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Abraham Lincoln)

Suite (Abraham Lincoln) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (Abraham Lincoln)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 132 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Oval, Washington Monument View)

Suite, 1 King Bed (Oval, Washington Monument View) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Oval, Washington Monument View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
  • 121 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (John Adams)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 195 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (TomJeff Suite, Wash Monmt View)

Suite (TomJeff Suite, Wash Monmt View) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (TomJeff Suite, Wash Monmt View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 213 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Premium Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Oval, Washington Monument View)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 2 Queen Beds (Oval, Washington Monument View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
  • 121 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Washington Monument View)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed (Washington Monument View)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Washington Monument View)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 1 Bedroom (Washington Monument View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Egyptian cotton linens
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Willard, Washington Monument View)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (Willard, Washington Monument View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Classic Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 75 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Willard)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite, 1 Bedroom (Willard)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Washington

Spa
Pet friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (2138)
The price is SAR 523
SAR 759 total
includes taxes & fees
25 Nov - 26 Nov
Hotel Washington

About the neighborhood

Map
1401 Pennsylvania Ave Nw, Washington, DC, 20004

What's nearby

  • White House - 7 min walk - 0.6 km
  • National Museum of African American History and Culture - 7 min walk - 0.7 km
  • Washington Monument - 12 min walk - 1.1 km
  • National Air and Space Museum - 2 min drive - 2.1 km
  • Lincoln Memorial - 3 min drive - 3.4 km

Getting around

  • Federal Triangle Station - 8 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 16 min drive

Restaurants

  • ‪Old Ebbitt Grill - ‬3 min walk
  • ‪The Hamilton - ‬2 min walk
  • ‪Vue Rooftop - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cafe Du Parc - ‬1 min walk

About this property

Willard InterContinental Washington, an IHG Hotel

Luxury hotel near White House
Located close to Ford's Theater and National Museum of African American History and Culture, Willard InterContinental Washington, an IHG Hotel provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a Swedish massage, aromatherapy, and reflexology at the onsite spa. The on-site French cuisine restaurant, Cafe du Parc, offers breakfast, brunch, lunch, dinner, and al fresco dining. In-room WiFi (surcharge), with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and a library.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and massage treatment rooms
  • A ballroom, wedding services, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 335 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/tub combinations
  • 47-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per stay), Free wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 10.95 per stay), Free wired Internet

Parking and transportation

  • Covered self parking on site (USD 63 per day)
  • Secured covered valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe du Parc
  • Le Cafe at Cafe du Parc
  • The Round Robin

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (22000 square feet)
  • Meeting rooms - 19

Outdoors

  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Fee for in-room wireless internet: USD 10.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 10.95 per stay (rates may vary)
  • Covered self parking fee: USD 63 per day
  • Covered valet parking fee: USD 63 per day (in/out privileges)
  • Pet deposit: USD 200 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Washington
InterContinental Willard Washington
Washington InterContinental
Washington Willard
Washington Willard InterContinental
Willard InterContinental
Willard InterContinental Hotel
Willard InterContinental Hotel Washington
Willard InterContinental Washington
Willard Washington
Intercontinental Hotel Washington Dc
Intercontinental Washington Dc
Willard Intercontinental Washington Hotel Washington Dc
Willard InterContinental Washington Hotel

Frequently asked questions

Is Willard InterContinental Washington, an IHG Hotel pet-friendly?

Yes, Willard InterContinental Washington, an IHG Hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 200 per stay. Service animals are exempt from fees.

How much is parking at Willard InterContinental Washington, an IHG Hotel?

Self parking is available for USD 63 per day. Valet parking is available for USD 63 per day.

What time is check-in at Willard InterContinental Washington, an IHG Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Willard InterContinental Washington, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Willard InterContinental Washington, an IHG Hotel located?

Located in Downtown Washington D.C., this luxury hotel is within a 10-minute walk of White House, National Museum of African American History and Culture, and Ford's Theater. National Museum of American History and National Archives are also within 15 minutes. Federal Triangle Station is 8 minutes by foot and Center Station is 8 minutes.

Willard InterContinental Washington, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 823 out of 1001 reviews" "
Rating 8 - Good. 105 out of 1001 reviews" "
Rating 6 - Okay. 33 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clay J

Stayed 1 night in Oct 2024

10/10 Excellent

Carra

Really beautiful room, good amenities, and accommodating staff. Absolutely recommend
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful but the rooms were a bit behind the times. There was a TV but not a smart TV. The bathroom shower produced luke warm water. Behind the bedside tables were very dusty when I plugged in my power cords. Again the the property and amenities were great but for the price I excepted the rooms to be updated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Willard InterContinental Washington, an IHG Hotel, and it was an unforgettable experience from start to finish. The historical charm of the hotel, combined with its modern luxury, made for a perfect stay in the heart of Washington, D.C. The service was outstanding, and I must give special recognition to Gomes, who went above and beyond to ensure my stay was exceptional. From the moment I arrived, Gomes was incredibly attentive, welcoming, and professional. His knowledge of the hotel’s history and his genuine care for guests made a lasting impression. He provided excellent recommendations for dining and local attractions and always greeted me with a smile, making me feel like a valued guest. The hotel’s location is unbeatable, with major landmarks like the White House, National Mall, Holocaust Memorial Museum, and The National Museum of African American History & Culture were within walking distance. The ambiance of the lobby, with its stunning architecture and elegant décor, sets the tone for the luxurious experience that awaits. The Peacock Alley is a fantastic spot for enjoying a relaxing afternoon tea, and the Round Robin Bar offers a historic setting to unwind with a cocktail. Overall, my stay at the Willard InterContinental was nothing short of spectacular. The combination of its rich history, prime location. I highly recommend this hotel to anyone looking for a luxurious and memorable stay in Washington, D.C.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A delightful property that has high tea and real newspapers
Stayed 1 night in Nov 2024

10/10 Excellent

April

Stayed 2 nights in Oct 2024

6/10 Okay

Devon

Stayed 1 night in Oct 2024

10/10 Excellent

Amal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourites
Stayed 1 night in Nov 2024

10/10 Excellent

stephanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory, Severna Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Willard is a classic and deserves to be. Simply excellent but most notably supported by a top tier staff.
Stayed 1 night in Sep 2024

10/10 Excellent

SHUSHANIK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was great room and location.
Stayed 1 night in Oct 2024

6/10 Okay

OSCAR R

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not a real five star hotel, staff was awesome but the property have utilities issues regarding water temperature, air conditioning and etc, they need to update these rooms soon
Stayed 3 nights in Oct 2024

10/10 Excellent

Zheng, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Marilu

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall0c our stay was pretty good. However, we had to ask for housekeeping three times until they came. Also, the housekeeper left the bottle of cleaner in the bathroom and didn’t remove used soap from the bathroom from the previous occupant. When we arrived, they started helping people around us and people behind us because they mistook my Chevy suburban for a limo. I had to get out of the vehicle to get someone to help us. On the plus side, the hotel is beautiful, pretty clean, and the location is great. Most of the staff is quite friendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

Savannah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Maybe the dirtiest hotel room I’ve stayed in. I wasn’t expecting that at this hotel. We were only there for a night to catch a flight and it was too late for me to try to switch rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Great classic hotel look and feel. Great service . Would definitely come back
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Margaret, Clemson

Liked: Cleanliness, staff & service, property conditions & facilities
Hallways very dirty
Stayed 2 nights in Oct 2024

10/10 Excellent

Henrik

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely historic property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and convenient.
Stayed 2 nights in Sep 2024

8/10 Good

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There’s no doubt that the main foyer and restaurant areas are breathtaking and the staff were extremely friendly and helpful. However, the rooms/bathrooms and lobby areas are extremely dated and nowhere near a 5* hotel rating or the high prices. From the dated furniture and carpets in the rooms, to the cheap wallpaper and wooden vanity units in the bathroom and then the strange corrugated panels in the lobby areas which seem like unfinished construction work.. this is just not a 5* hotel.
Stayed 2 nights in Sep 2024