8/10 Good
Jason W.
2 Apr, 2024
Liked: Cleanliness
Check-in process horrible, everything else great
This property was pretty clean, secure and in a nice area within walking distance to metro, dining, shopping and anything you could want or need. Concierge staff was very helpful and friendly. The listing did say two queen beds but that was not the case when we arrived. We got one queen and two twin beds which was okay for us because our daughters were able to sleep separately instead of same bed; however, if we had brought the fourth adult like we had planned, it would have been inconvenient/annoying for one adult couple to have to sleep apart. The child can always sleep on the couch if bedding is brought along and they can sleep through noise and others moving around. The neighborhood is not quiet at night with other apartments very close by and the police station across the street. Several late nights of loud screaming outside and of course police sirens but the building owner can’t help that. Just know it is not quiet here at night. Overall, we enjoyed our stay in this friendly town and would likely go back. The only complaint we have is that in order to check in, they require you to send a picture of the front and back of your credit card via email. This is not a secure network even though they pretend it is and their staff assured us when calling more than a week in advance of our scheduled arrival that we would simply be able to show the card upon arrival at the front desk, then threatened morning of arrival cancel reservation without photos being sent immediately.
Jason W.
Stayed 3 nights in Mar 2024