1. Their listing SPECIFICALLY ADVERTISES FREE PARKING AS A "GETCHYA". 2. They then specifically have their listing set up (which no vrbo listing I have seen in the past FIFTEEN years has done) to give you the "choice" to pay a ridiculous non-refundable insurance fee of $59 (on top of their $133 cleaning and admin fees) in case they c l a i m there is anything left out of place, OR a $1,000 deposit. You must choose one; and with that system, it's clear they intend to keep your money, so of course you're going to choose handing over another $59 to them rather than risk more. 3. Then -- AFTER YOU HAVE BOOKED -- they send ridiculous instructions on hoops to jump through to get parking pass; something renters clearly have had issues with in the past (as they do not want to lift a finger / be put out of their way assisting their client). And, 4. IF YOU DARE ASK / QUESTION (not follow the militaristic instructions)... They cancel your reservation at 10 p.m. the night before your family trip. Best part: We ended up staying at a fantastic place, for less $$$ (even with losing their garnered $59 insurance fee, which seemingly is their goal/game), in a far better neighborhood. We had a wonderful trip, because we didn't have to deal with these guys. STAY AWAY.