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"It was a bit far from Hamamatsu station but very clean, comfortable and spacious room. Enjoyed breakfast there. "

"Good place to stay but a little distant from the train station. However good restaurants in the neighborhood. "

"Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful."

"The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again. "

"Hotel exceeded our expectations. Was clean, great facilities and easy to check in considering we didn’t speak Japanese. "

"Rapport qualité prix super!"

"The bed was the worst i have had in Japan. I have stayed in 50 hotels over 300 nights"

"We stayed 2 weeks, the staff were fantastic. Always greated with a smile and to make sure our stay was great. Great breakfast, plenty of food and tables to for everyone. Location is very convenient for transportation, few minutes to trains and buses. Plenty of restaurant options and shopping very nearby. Hammamatsu has a lot to offer and comfort hotel was fantastic."

"It's right next to the Toyohashi station - in a sense, the entrance is inside the station property, as the hotel is managed by JR. Very high level of service, clean room and professional staff. I keep coming back to this hotel."