Very disappointed in this rental company. We didn’t stay. A surprise visit from our daughter and she wanted to join us in Waco to see her brother play. So 4 days out we asked to cancel because the space could not accommodate a third person. We were ignored by the property owner but 2 other management people said no, you can’t. So we booked at yet ANOTHER hotels.com property. We have a property and we host as well and we have always been accommodating because sometimes unavoidable things just happen.
Needless to stay very disappointed and will certainly not recommend this place or this management company to anyone. This was an unfortunate reminder for us that some are not as considerate or understanding as other.