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"Lovely hotel on a mountain top. This time of year is very quiet for them, so there is just a self-check-in. You really only see the staff attendant at breakfast, so if you have questions that is the time to ask them. Otherwise you are on your own. The room itself was lovely with a very comfortable bed. Perhaps if you were a female traveler on your own this time of year you may feel a little intimidated because there is no staff on site, but the area itself is very safe. Loved waking up to a view of the Burgenland hilly countryside, so lovely. Good restaurants in the surrounding area, generally less than a ten minute drive. The roads to the hotel are narrow and steep, so if there is snow or ice you would want to make sure you have good winter tires. "

"A hidden gem! Everything about this hotel is luxurious, from the heated flooring, fresh breakfast platter, super comfortable rooms, to sitting outside watching the sunset drinking locally made wines. It genuinely is 10/10 and the staff are also pure class. We were sad to leave but will definitely have it on our revisit list."

"The property was extremely well maintained. Service and staff were excellent and very helpful."

"Being there at a heatwave in Styria, this was a gem as it has air-condition in the rooms which was so fantastic. Also not cheap ones, these were from Daikin, very efficient and quiet. Price is absolutely ok, room has all you need, all pretty new and nice, more modern than traditional Austrian style. Room has also a balcony, quite nice to sit outside and enjoy a drink. Regarding beverages, there is a very convenient beverage vending machine, that includes wine and beer, everything reasonable priced, payable with touch credit card. Check-in was very easy, there is a touch screen at entrance (multiple language options) and once I did input my name, all details came up as booked with Expedia, confirmed it and then two room cards came out of the slot - and that’s it! Super easy, no fuss at all. Checkout is just to put the room cards into the checkout box, again easy and convenient. "

"Booked on line, last minute. Get to the hotel where you let yourself in, no key. Called 5 times. No answer. Email. No response. Since it was late had to book last minute expensive room in another town."

"I have over 100 bookings annually (4 to 5 stars). But honestly this one was probably the best I've have ever been. We were welcomed with very friendly professional staff. The hotel is super clean and comfortable. We received 4 hours free entrance to the thermal park which was also very nice and clean. Breakfast was so delicious. Kids could also use indoor kid zone. That was so beautiful wooden playground. Kids loved that! "