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"+ The full hotel and it’s helpful employees were fantastic 🙏 + overeating is a risk at this property, caused by it’s fantastic quality and the menu has various options. + Also the coffee bar was included in the breakfast. - The only thing to complain about is the showering water, which feels like shampooing yourself than cleaning your body. "

"Amazing stay with excellent staff! We did the halfboard and the food was good. Lenka and Miquel was extra helpful with all our questions on the places we want to explore. Lenka even offer us bfast to go when she learned the we are leaving early to go to the airport. Superb hospitality! Thank you and hope to be back again ! "

"Staff was so friendly and welcoming! Loved our short stay! "

"Very good hotel"

"I had an amazing vacation here at Casa Esmeralda. The staff (Toni) upon arrival at reception was super friendly, helpful, and professional. This service was carried through from beach bar, restaurant, and spa. I loved the variety of pools and easy access to beach and town. "

"This was my first time visiting Palma and I can say for certain that this is my new go-to hotel for future visits. I will say it is slightly pricey for food/drinks/buffet etc, but the quality and service you get for it balances this out - definitely getting what you pay for. The area itself does have a musical vibe to it but come 23:00/23:30, lights are out and music is off - everyone is very respectful."

"Overall the property was amazing and staff friendly and professional. But The Breakfast! OMG. Everything else palea in comparison You have to love a buffet that no includes Bubbly and Caviar Kudos ! "

"A great hotel with a great view. Only a few blocks from many bars and restaurants. Car rental available on-site."

"I am just back from 5 nights in your hotel and have had a wonderful stay. The service was excellent, the staff were very friendly, the breakfast buffet was delicious and the bedrooms were spacious and comfortable. A few things I would like to note is that it should be mentioned at reception when checking in that you must book your spa time as we were not told this and we thought we could go whenever. Our room also smelled very musty when we arrived which lasted for two days before we aired it out leaving the balcony door open. We also noticed a similar musty smell in the porch of the hotel at the hotel’s entrance. Otherwise, the spa was so lovely and very clean and the hotel is very unique and well laid out. We will be back! "