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PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property
Hotel connected to the convention center in Vila-Seca with free parking

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Photo gallery for PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Interior entrance
Bar (on property)
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

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Room options

View all photos for Superior Room, 2 Adults (Port Aventura tickets and 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 2 Adults (Port Aventura tickets and 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 3 Adults (Port Aventura tickets and 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 3 Adults (Port Aventura tickets and 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 4 Adults (Port Aventura tickets and 1 Ferrari Land ticket included

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 4 Adults (Port Aventura tickets and 1 Ferrari Land ticket included

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 3 adults & 1child (Port Aventura tickets and 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 3 adults & 1child (Port Aventura tickets and 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Adults & 2 Children (Port Aventura tickets a 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 2 Adults & 2 Children (Port Aventura tickets a 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Adults & 1 Child (Port Aventura tickets and 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room, 2 Adults & 1 Child (Port Aventura tickets and 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 2 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Adults & 1Child (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 2 Adults & 1Child (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Adults & 2 Childs (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 2 Adults & 2 Childs (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 4 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 4 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 3 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 3 Adults (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket included)

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket included)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Deep soaking bathtub
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

  • Pool
  • Kids pool
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, (710)
The price is SAR 460
SAR 516 total
includes taxes & fees
14 Mar - 15 Mar
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

About the neighborhood

Map
Av. Pere Molas, s/n, Vila-Seca, Tarragona, 43480

What's nearby

  • PortAventura World - 19 min walk
  • Ferrari Land - 20 min walk
  • Aquopolis Costa Dorada - 9 min drive
  • Cala Font Beach - 14 min drive
  • Lumine Mediterránea Beach Club & Golf Community - 14 min drive

Getting around

  • Vila-Seca Station - 12 min drive
  • Barcelona El Prat Airport (BCN) - 72 min drive

Restaurants

  • ‪Racó de Mar - ‬17 min walk
  • ‪Cervecería de l'Estació - ‬17 min walk
  • ‪Black Bull - ‬10 min drive
  • ‪Sala Garage - ‬10 min drive
  • ‪Roadhouse - ‬8 min drive

About this property

PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Upscale hotel revitalized in 2021 and located near PortAventura World
Located close to Ferrari Land and Lumine Mediterránea Beach Club & Golf Community, PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Creek View Buffet, features local cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, smoke-free premises, and concierge services
  • Multilingual staff, bicycle parking, and a front-desk safe
Room features
All 339 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with satellite channels
  • LED light bulbs, heating, and daily housekeeping

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Creek View Buffet

Things to do

  • Access to nearby outdoor pool
  • Bike parking
  • Children's pool
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Renovated entire property - January 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests have access to 3 outdoor swimming pools at the adjacent Hotel Gold River.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HT-004868

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from April to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Colorado Creek Theme Park Tickets Included Salou
Colorado Creek Theme Park Tickets Included Salou
Colorado Creek Theme Park Tickets Included
Colorado Creek Theme Park Tic

Frequently asked questions

Does PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land pet-friendly?

No, pets are not allowed at this property.

How much is parking at PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Self parking is free at this property.

What time is check-in at PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-out is at 11:00 AM.

Where is PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land located?

Situated near the airport, this hotel is within 1 mi (2 km) of PortAventura World and Ferrari Land. Llevant Beach and Capellans Beach are also within 3 mi (5 km).

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PortAventura Hotel Colorado Creek - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 108 out of 159 reviews
Rating 8 - Good. 35 out of 159 reviews
Rating 6 - Okay. 11 out of 159 reviews
Rating 4 - Poor. 2 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice, clean and the staff were friendly and welcoming. We would definitely stay here again when we go back to Portaventura.
Stayed 3 nights in Aug 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beside near entrance to Port Aventura. Beautiful large rooms, fantastic breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick and efficient checkin, very friendly staff, great facilities
Stayed 1 night in Jul 2022

10/10 Excellent

YASMINE

Liked: Cleanliness, staff & service, property conditions & facilities
Ras super hotel

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Had a couple of issues early on but staff resolved these very quickly. More dining options would be good.
Stayed 5 nights in Jul 2022

10/10 Excellent

Anujamol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2023

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great themepark hotel, not so great service
PortAventura is quite similar to Disneyland, both in size and quality, and Hotel Colorado is quite nice and very thematic. However, the service was terrible. The only good service was the guy helping us with our luggage. 5/5 for the park, and the hotel itself, but 3/5 for non-functioning AC in the room and too many restrictive rules to have fun in the pool, and 1/5 for the breakfast, as you need to arrive within a 30 min window, and finish within another 30 min window. No exceptions, and very rigid. Great park and good hotel, but be prepared for a very rigid and unflexible system at breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, clean well organised and smelled amazing. The far west theme from Portaventura park was continued throughout the area and the various hotels around. Really lovely touch. The staff were all so helpful and friendly. Rooms were clean and well maintained by housekeeping. Food was delicious and the variety off food available was excellent. Can’t wait to go back. Fantastic family holiday.
Stayed 7 nights in Aug 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if more than 40 minutes of time were provided for breakfast. We had to rush eating the food during the short allocated time.
Stayed 2 nights in Jul 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY BEDDING MOULD IN ROOMS!!!
Awful night sleep room was musty because there was mould growing in wardrobes and bed sheets were covered in bodily fluids. Steer clear of this hotel
Stayed 1 night in Aug 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities
Great location, no atmosphere in the hotel. Pool rules very strict, no balls or toys allowed in the pool. Kids were very disappointed and didn’t want to go. Aircon great in room but no balconies in any of the rooms
Stayed 12 nights in Jul 2023

10/10 Excellent

Kamelia

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing
Stayed 1 night in Aug 2022

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but some basics things missing, no tea and coffee in the room, issues with key cards prolonged access to our room, lack of instructions on how to get to room and no help with luggage despite the distance from reception after a tiring journey to get there.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, like living on a film set for 2 days!
Fab hotel… really tasty buffets for breakfast and dinner, great service and theming! If you can get the deluxe room at a good enough price, it’s worth doing as you get express pass included for all members of your group. It’s the furthest hotel from the park but it’s still in comfortable walking distance. We loved the daily walk through Hotel Gold River and seeing all the Wild West themed buildings… and you get the perk of being able to enter the park through a park gate a little before the front gate opens to day visitors. Would definitely recommend and return! Only one thing missing… it would’ve been nice to have tea and coffee facilities in the room… much needed after long days in the park
Stayed 2 nights in Aug 2022

6/10 Okay

Eily

Liked: Cleanliness
Disliked: Staff & service, amenities
The location of this property is a good 10-15 minute walk from the Port Aventura park entrance, it is not that close. On checkin we were given our room number, and spent about 10 minutes walking around the hotel trying to find it, only to eventually realise we were in a separate building. No directions given. Very little food options, no real amenities in the hotel itself. Breakfast buffet was quite nice. No tea or coffee in the room at all, only option was to buy one. I wouldn't be rushing back to stay here. Park was fun.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorado Creek hotel awesome
Overall the hotel and park was excellent. The hotel was super clean and well managed. It was very new and in great condition. Staff super friendly. Front desk did get busy at times and it was a little frustrating waiting to swap towels for example. Some of the staff also did t speak great English, although it wasn’t a huge issue as it was good enough. The hotel is also about a 10ish walk to the back of the park entrance and it is uphill and not shaded so is quite tiring after a long day in park. This said it is first class hotel and we will be going back for sure. We were in a deluxe family room. Plenty big enough for 4 and we had a garden view. Not sure I would pay extra for that view next time though but deluxe room was great. Overall excellent family hotel and quality of buffet food was really excellent as was choice.
Main lobby
Deluxe room
Garden view
Front of hotel entrance
Stayed 7 nights in Jul 2022

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for theme park
We stayed in a family room that was large enough for two adults and two kids (12 & 10). The room had two large beds and a couple of chairs. Though the room was very comfortable, but it did lack basics as there were no tea making facilities and no iron. The reception was also unable to provide a kettle! No water provided either and nowhere in the hotel to get ice or even hot water to make tea. Note when arriving by car, you have to park about 30m away from the hotel reception and carry your bags in. You then have to immediately move your car to the carpark. The bell staff weren't particularly helpful. On the plus side, the reception staff were helpful and polite. We opted for half board which was good value. Big buffet breakfast in the morning and another good buffet in the evening. But you have to pre-book a time slot (40mins for breakfast and 60 minutes for dinner). Waiters come round and remind you how much longer you have before you need to leave! Good food though. The hotel is only 7 mins walk from the 'hotel guest' entrance of PortAventura. The walk is through themed grounds (Wild West) lined with a few restaurants, so a nice walk. Our stay included fast track tickets to the park as well, so we could enter and leave the park unrestricted throughout the stay, and use the fast track 10 card on 10 attractions within two days of first use. Colorado Creek is a great choice if you have a car and want to visit PortAventura.
Stayed 3 nights in Jul 2024

10/10 Excellent

levent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second year coming to PortAventura and it’s always very clean, staff are brilliant, food is lovely. Downsides - no communication as to how to get from front of the park to the hotel (it’s very far at least 20 minute walk through the park) a taxi is needed if you don’t walk, no shuttle. If there is a shuttle it’s not clear how to book. We had to walk from Ferrari land to our hotel at 10.30 pm because there were no taxis no shuttles and you cannot walk through the park. This is the second year this has happened to us and it leaves a sour taste. No irons available ?? Not sure why they don’t have irons available in a 4 star hotel. Food replenishing very slow in the buffet, small children shouldn’t be allowed to be alone in getting their food from the Buffett because they take things with their hands and it’s not hygienic. I saw this on more than two occasions at the Buffett and it made me feel Ill. Just a few small things that annoyed me this trip but overall still excellent.
Stayed 4 nights in Apr 2023

6/10 Okay

Vicente

Liked: Staff & service, amenities
Nos alojamos 3 personas y únicamente pusieron 2 toallas y bastante pequeñas la verdad.
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien la verdad ya he venido varias veces y el servicio y la comodidad son muy buenos , precio calidad exelente ,
Stayed 1 night in Nov 2024

6/10 Okay

Gwenaelle Laurenncy

Liked: Cleanliness, staff & service, property conditions & facilities
Prendre cette hôtel, c’est être au plus loin du parc marcher des kilomètres pour y arriver et je ne vous explique pas quand on a oublié quelque chose qu’il faut repartir à l’hôtel. Au final on a aucun avantage aucun accessibilité et de rapidité au parc certes illimité mais à la fin on est mort de fatigue,. Beaucoup trop de marche, trop trop éloigné un chemin plus rapide où comme d’autres parc une navette pour faciliter l’accès pour les gens de l’hôtel seraient pas un luxe. Concernant la langue française c’est très compliqué pas beaucoup n’en parle. Les chambres sont confortables. En revanche même si il fait beau et pas froid, l’hôtel est en mode chauffage en octobre, on s’est fait avoir en mettant la climatisation sauf qu’il n’y avait pas de climatisation mais du chauffage quand j’ai appelé l’accueil pour prévenir que la climatisation ne fonctionnait pas. Je ne vous explique pas les deux nuits qu’on a passé sans le savoir au départ. Concernant les services de l’hôtel pour un quatre-étoiles, nous constatons beaucoup moins de service qu’ailleurs, la restauration avec le temps de rapidité de 40 minutes reste trop court surtout quand on a fait tout le parc et se dépêcher pour venir manger ça c’est trop compliqué. On est resté trois soirs, et pas de grande différence de repas, un buffet pratiquement toujours la même chose, même au petit déjeuner.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cara Jane

Stayed 7 nights in Aug 2024

10/10 Excellent

Charline

Stayed 1 night in Aug 2024