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Don Chan Palace, Hotel & Convention

5.0 star property
Riverwalk hotel with 2 restaurants and a full-service spa

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Photo gallery for Don Chan Palace, Hotel & Convention

Outdoor pool, sun loungers
Lobby
Bar (on property)
Coffee shop
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
Private bathroom
  • 64 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living room | LCD TV

Executive Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
Private bathroom
Shower/tub combination
  • 72 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bathrobes
Private bathroom
Shower/tub combination
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Washer/dryer
Bathrobes
Private bathroom
Shower/tub combination
Hair dryer
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000

What's nearby

  • Vientiane Center - 14 min walk - 1.2 km
  • Talat Sao - 16 min walk - 1.4 km
  • Ban Anou Night Market - 4 min drive - 2.9 km
  • Laos National Stadium - 4 min drive - 2.1 km
  • Embassy of Thailand - 4 min drive - 2.1 km

Getting around

  • Nong Khai Na Tha Station - 32 min drive
  • Wattay Intl. Airport (VTE) - 16 min drive

Restaurants

  • ‪PVO Vietnamese Food - ‬9 min walk
  • ‪Shabu Nang Nai ຊາບູນາງໃນ - ‬8 min walk
  • ‪awesome healthy fruit and smoothy - ‬12 min walk
  • ‪ເຂົ້າປຽກພະໂພ - ‬13 min walk
  • ‪Kaogee Cafe 2 - ‬11 min walk

About this property

Don Chan Palace, Hotel & Convention

Luxury hotel by the river
At Don Chan Palace, Hotel & Convention, you can look forward to a terrace, designer stores on site, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, aromatherapy, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • A banquet hall, an elevator, and a computer station
  • A 24-hour front desk, coffee/tea in the lobby, and massage treatment rooms
Room features
All 215 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (208,240 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Washer/dryer
LIST_ALT

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Don Chan Hotel
Don Chan Palace
Don Chan Palace Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Hotel
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & Convention Vientiane
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane

Frequently asked questions

Does Don Chan Palace, Hotel & Convention have a pool?

Yes, this property has an outdoor pool.

Is Don Chan Palace, Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Don Chan Palace, Hotel & Convention?

This hotel doesn't offer parking.

What time is check-in at Don Chan Palace, Hotel & Convention?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Don Chan Palace, Hotel & Convention?

Check-out is at 12:30 PM.

Does Don Chan Palace, Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per vehicle applies.

Where is Don Chan Palace, Hotel & Convention located?

Located in the heart of Vientiane, this luxury hotel is within a 15-minute walk of Wat Si Muang, Haw Phra Kaew, and Wat Si Saket. Parkson Laos and Vientiane Center are also within 15 minutes.

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Don Chan Palace, Hotel & Convention Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 145 reviews
Rating 8 - Good. 61 out of 145 reviews
Rating 6 - Okay. 24 out of 145 reviews
Rating 4 - Poor. 7 out of 145 reviews
Rating 2 - Terrible. 6 out of 145 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ramón

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Items stolen from my room. Disappointed customer.
I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リバービューがおすすめ
メコン川沿いのホテルなのでリバービューの部屋がおすすめです。タウンからは車移動必須なのがマイナスですが、その分静かで落ち着けます。
Stayed 2 nights in Feb 2020

10/10 Excellent

Jonghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Willem

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is ok and breakfast is good , no free shuttle in to town . Cost 10 dollar , same with the so called free shuttle to the airport
Stayed 3 nights in Jan 2020

10/10 Excellent

IL HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and the staff very good I will refer other guest to the hotel
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺望の良い老舗ホテル
メコン川に面しており、高層階からの眺望は素晴らしかったです。 昔ながらの老舗ホテルで、若干老朽化はしていますが高級感があります。朝食も品数が豊富で、ラオスの代表的な麺料理のカオビアックも食べられて良かったです。 ただ、周囲には店など少なく孤立しているため、移動には車が必須になるかと思われます。館内には夜遅くまで開いている中華系スーパーがあるため、ちょっとした買い物には困りませんでした。
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experienced for our first stay in a nice hotel in Laos.
Stayed 2 nights in Nov 2019

8/10 Good

DUKHOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
the staff were great and helpful and the property is in an excellent location.
Stayed 3 nights in Nov 2019

2/10 Terrible

A, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはやる気が無い。言葉使いが悪い。態度が悪い。最悪。
Stayed 9 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

DOREEN CHIN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained
Satisfied with 24h open space gym
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Jung

Liked: Cleanliness, staff & service, property conditions & facilities
전반적으로 만족하나 시티사이드 숙박이다 보니 밤 늦게까지 컨벤션센타에서 소음이 발생 시내와 다소 먼 거리
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Feb 2019

10/10 Excellent

jongmuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿굿굿
가격대비 좋았습니다. 직원들 친절하고요
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテル
新しいとは言えないが、色んな設備が整っており、スタッフの対応も素晴らしい❗
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace lives up to its name
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Stayed 5 nights in Jan 2019

10/10 Excellent

inuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace is worth your visit
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Stayed 1 night in Jan 2019