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Stairway to heaven by Welcome2Vienna

3.5 star property
Apartments with kitchens, a short walk to Stephansplatz

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Hallway
Apartment, 1 Bedroom ( T5 ) | Room amenity
Apartment, 2 Bedrooms ( T4 ) | Individually decorated, individually furnished, desk, laptop workspace
Apartment, 1 Bedroom ( T5 ) | Room amenity
Apartment, 2 Bedrooms ( T3 ) | Living area | Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms ( T3 )

Apartment, 2 Bedrooms ( T3 ) | Individually decorated, individually furnished, desk, laptop workspace

Apartment, 2 Bedrooms ( T3 )

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 97 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Apartment, 1 Bedroom ( T5 )

Apartment, 1 Bedroom ( T5 ) | Individually decorated, individually furnished, desk, laptop workspace

Apartment, 1 Bedroom ( T5 )

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms ( T4 )

Apartment, 2 Bedrooms ( T4 ) | Individually decorated, individually furnished, desk, laptop workspace

Apartment, 2 Bedrooms ( T4 )

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

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Exterior

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About the neighborhood

Map
Tuchlauben 23, Vienna, 1010

What's nearby

  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 4 min walk - 0.4 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • Spanish Riding School - 7 min walk - 0.6 km
  • Vienna State Opera - 13 min walk - 1.2 km

Getting around

  • Salztorbrücke Tram Stop - 5 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Gelateria Hoher Markt - ‬1 min walk
  • ‪Caffe a Casa - ‬1 min walk
  • ‪Eissalon Tuchlauben - ‬1 min walk
  • ‪Roberto American Bar - ‬2 min walk
  • ‪Kolar - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Stairway to heaven by Welcome2Vienna

Apartments with kitchens, a short walk to Stephansplatz
This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washing machine and a sofa bed. Housekeeping is available once per stay.
Stairway to heaven by Welcome2Vienna offers 3 accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds and desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

Languages

English, German, Italian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Paper towels
  • Cleaning supplies
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Double sofa bed

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Blackout drapes/curtains

Location highlights

  • Near a metro station
  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 3 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250.00 per stay
  • An effective city/local tax rate of 2.524 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Stairway heaven Welcome2Vienna Apartment Vienna
Stairway heaven Welcome2Vienna Apartment
Stairway heaven Welcome2Vienna Vienna
Stairway heaven Welcome2Vienna
Stairway heaven Welcome2Vienn
Stairway to heaven by Welcome2Vienna Vienna
Stairway to heaven by Welcome2Vienna Apartment
Stairway to heaven by Welcome2Vienna Apartment Vienna

Frequently asked questions

Is Stairway to heaven by Welcome2Vienna pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Stairway to heaven by Welcome2Vienna?

This property doesn't offer parking.

What time is check-in at Stairway to heaven by Welcome2Vienna?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM–2:00 AM for a fee.

What time is check-out at Stairway to heaven by Welcome2Vienna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Stairway to heaven by Welcome2Vienna located?

Located in Innere Stadt, this apartment building is within a 5-minute walk of St. Peter's Church, Stephansplatz, and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Salztorbrücke Tram Stop is 5 minutes by foot and Stephansplatz U-Bahn is 6 minutes.

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Stairway to heaven by Welcome2Vienna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ONbls, Vaucluse

Liked: Cleanliness, amenities
Situation idéale pour visiter la ville, très beau quartier.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in excellent location! Cosy, clean and very welcoming host.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

charlie

Stayed 2 nights in Oct 2019

6/10 Okay

Rainer, Gifhorn, Deutschland

Liked: Cleanliness, staff & service
Wie schon mehrfach erwähnt ist die Wendeltreppe auf ganzer Höhe eine Herausforderung, auch wenn man das vorher wußte. Für uns ein Grund, nicht wieder zu buchen. Sonst ist die Wohnung gemütlich, wenn auch einige Ausstattungsmerkmale fehlen.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue muy bien, en comunicacion con la persona encargada de darnos las llaves y muy bien situado
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad communication, not what I expected for the price. Overpriced!
Stayed 1 night in Sep 2019

4/10 Poor

Chikako

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Amenities
Appartamento carino ma non attrezzato, mancavano parte della biancheria da letto e cucina. Posizione comoda per girare a piedi. Assolutamente negativo il fatto che fosse al 5 piano raggiungibile solo da una scala a chiocciola di 96 gradini sconnessi e scivoloso....sicuramente non a norma di legge. Sconsigliato
Stayed 3 nights in Aug 2019

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairwell to heaven
Great location, great condition, very spacious but lots of stairs.
Stayed 3 nights in Jul 2019

8/10 Good

Stig Morten H

Liked: Cleanliness, staff & service, property conditions & facilities
Mangler AC
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
Escada com muitos degraus
Escadaria enorme
Stayed 2 nights in May 2019

6/10 Okay

Stefanie, Trier

Disliked: Cleanliness, staff & service, property conditions & facilities
Überteuert und überbewertet
Die Wohnung ist zwar groß und sehr gut gelegen, aber davon abgesehen bietet sie wenig Komfort. Sie ist renovierungsbedürftig und nicht gut gepflegt. Basics wie Salz, Pfeffer oder Zucker oder auch nur ein Geschirrhandtuch sind in der Küche nicht vorhanden. Wir haben auch keine Putzmittel vorgefunden. Ein Glasreiniger wurde uns auch auf Bitte nicht gebracht. Das Bad hat den Komfort einer Studentenwohnung: Eine hohe Badewanne und ein Duschkopft, den man selber festhalten muss, weil es keine Halterung gibt. Am Waschbecken stand eine verbrauchter, leerer Behälter Flüssigseife. Die Bodenfliesen teilweise kaputt. Die in einem separaten Raum gelegene Toilette ist so schlicht, dass man hofft, das kein Besuch sie benutzen muss, weil es einem peinlich ist. Ein Waschmaschine ist vorhanden, aber Waschmittel muss man sich selbst mitbringen. Alles ist auf das Nötigste reduziert. Insgesamt lieblos und überteuert. Nicht zu empfehlen.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
バスタブの排水が悪い
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Vienna
Great location. Plenty of space. Comfortable bed. Stairs as advertised.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu central et idéal pour une famille
Parfait pour un séjour en famille et idéalement situé. Seul inconvénient pas d’ascenseur. Personnes âgées ou à faible mobilité s’anste
Stayed 2 nights in Oct 2018

10/10 Excellent

Jo, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is less than 5 minutes away from the St Stephens cathedral so it is really central. We had booked some tours and only had to walk a few minutes to get to the meeting points. The apartment itself was a traditional Viennese apartment - parquet flooring, high ceilings' tall windows. It was spacious and comfortable ( dishwasher, coffee machine, washer/drier). We had a few problems ( such as lack of cutlery but emails to the co were answered instantly and problems were resolved quickly) There’s a Spar shop nearby for groceries too. One caveat : it’s on the third floor and only accessible by a very narrow and worn stone staircase so not suitable for the less ablebodied. We loved it and would definitely stay there again
Stayed 3 nights in Oct 2018

8/10 Good

SabineW, Niedersachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine sehr schöne Wohnung in Top Lage direkt in der Altstadt, nur 3 Gehminuten vom Stefansdom.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and apartment
Great location next to underground and Stephenplatz. Lots of stairs but huge apartment with washer )dryer). Great stay
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be called stairway to hell!!!! First of all this picture of the facility is deceiving it took us an hour to find the address which was in a black alley not this beautiful building. There was no one to talk to or to get us checked in we landed up getting Hilton in Vienna. Please Expedia your reputation is at stake for promoting these facilities which are hell. We are disappointed with Expedia for putting this facility on their website and giving it 3 stars. What a joke!!!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima e spazi confortevoli. L'unica pecca,essendo noi al 4' piano, è una ripida scala a chiocciola molto impegnativa con le valige.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and was close to the attraction
Stayed 2 nights in Jun 2018

8/10 Good

Rosanna, Brisbane

Liked: Staff & service
No better location!
We had a wonderful stay here. It was close to many main attractions, walking distance to Stephanslaus station, and the area was safe and so pretty. The wifi was reliable, the place was HUGE, clean and tidy. Comfortable beds. A word of warning to others travelling in summer. There is no airconditioning, and while there are many huge windows, it was HOT at times. There is also the possibility of walking up many, many stairs depending on which unit you get. We are both reasonably fit and did not have an issue - in fact, we enjoyed having to do the hard slog up 100 stairs after many yummy schnitzels! There is also no microwave, which was a bit of a pain for heating up kid's meals and milk. But really - such a small criticism! Overall, we would definitely recommend!
Stayed 6 nights in Jun 2018