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Mercure Vienna First

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Vienna First

Breakfast, lunch and dinner served
Privilege, Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Sports facility
Exterior
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is SAR 442
SAR 498 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Deep soaking bathtub
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Reception

Ruby Lissi Hotel Vienna

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, (1002)
The price is SAR 457
SAR 514 total
includes taxes & fees
16 Mar - 17 Mar
Ruby Lissi Hotel Vienna

About the neighborhood

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010

What's nearby

  • Schwedenplatz - 3 min walk
  • Stephansplatz - 4 min walk
  • St. Stephen's Cathedral - 5 min walk
  • Hofburg Imperial Palace - 9 min walk
  • Vienna State Opera - 15 min walk

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hungry Guy - ‬1 min walk
  • ‪Joma - ‬2 min walk
  • ‪Philosoph - ‬1 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk
  • ‪Kaktus - ‬1 min walk

About this property

Mercure Vienna First

Upscale boutique hotel near Schwedenplatz
Located close to St. Ruprecht's Church and St. Peter's Church, Mercure Vienna First provides dry cleaning/laundry services, a business center, and a restaurant. Guests can also expect to find a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Multilingual staff, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Mercure Vienna First offer comforts such as 24-hour room service and premium bedding, in addition to amenities like air conditioning and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Parking and transportation

  • Self parking on site (EUR 32 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 23 per person
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self parking fee: EUR 32 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Frequently asked questions

Is Mercure Vienna First pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Vienna First?

Self parking is available for EUR 32 per day.

What time is check-in at Mercure Vienna First?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Vienna First?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Vienna First provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 74 per vehicle applies.

Where is Mercure Vienna First located?

Located in Innere Stadt, this eco-certified hotel is steps from St. Ruprecht's Church and Schwedenplatz. St. Peter's Church and Jewish Museum are also within 10 minutes. Salztorbrücke Tram Stop is only a 4-minute walk and Schwedenplatz U-Bahn is 5 minutes.

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Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 725 reviews
Rating 8 - Good. 264 out of 725 reviews
Rating 6 - Okay. 43 out of 725 reviews
Rating 4 - Poor. 5 out of 725 reviews
Rating 2 - Terrible. 4 out of 725 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024

10/10 Excellent

Sverlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Stayed 8 nights in Apr 2024

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.
Stayed 10 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Great hotel on all aspects
Stayed 1 night in Jan 2023

10/10 Excellent

Chiew Qooi Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very helpful and friendly. We had a pleasant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Funky hotel near bars, transport, and all of the major attractions.
Stayed 2 nights in Jul 2023

6/10 Okay

NICUSOR

Disliked: Amenities
Location was good
Stayed 3 nights in Jan 2023

8/10 Good

Neville James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were clean and comfortable. Staff were happy to help.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Splendid staff!
Stayed 1 night in Jan 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with reasonably sized rooms. Reception staff were friendly and helpful. In a good location for access to all main points of interest.
Stayed 4 nights in Feb 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienently situated, only a few minutes' walk to the main street and Cathedral.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Close to centre but in a nice little platz with bars and restos
Stayed 4 nights in Jun 2023

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, amenities
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Stayed 3 nights in Apr 2024

6/10 Okay

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff of the hotel was very polite. The location off the hotel is optimal in the centre of Vienna. Only the diner in the restaurant of the hotel was very disappointing.
Stayed 5 nights in Feb 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Stayed 3 nights in Dec 2023

8/10 Good

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Stayed 2 nights in Dec 2023

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2023

10/10 Excellent

Alessandra

Everything ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night time agent was super helpful and friendly. Was able to point me in the right direction for parking.
Stayed 1 night in Aug 2022