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Hotel Mate Dependance

2.0 star property
Hotel with a 24-hour front desk, near Vienna Christmas Market

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Mate Dependance

Standard Double or Twin Room | Minibar, desk, iron/ironing board, free WiFi
Standard Double or Twin Room | Minibar, desk, iron/ironing board, free WiFi
Interior entrance
View from property
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Room options

About the neighborhood

Map
Bergsteiggasse 22, Vienna, Vienna, 1170

What's nearby

  • Wiener Stadthalle - 19 min walk - 1.7 km
  • Vienna Christmas Market - 4 min drive - 2.9 km
  • Hofburg Imperial Palace - 5 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.5 km
  • St. Stephen's Cathedral - 9 min drive - 5.3 km

Getting around

  • Palffygasse Tram Stop - 3 min walk
  • Vienna Franz-Josefs-Station - 4 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Restaurant Saloon - ‬3 min walk
  • ‪Zum Lercherl von Hernals - ‬3 min walk
  • ‪Metropol - ‬2 min walk
  • ‪Titoni - ‬3 min walk
  • ‪Kalvarienbergkirche - ‬4 min walk

About this property

Hotel Mate Dependance

Hotel near Vienna Christmas Market
Hotel Mate Dependance provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Multilingual staff, luggage storage, and an elevator
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Hotel Mate Dependance have comforts such as free WiFi and minibars.
More amenities include:
  • Bathrooms with free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 8 per person
  • 1 restaurant

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note breakfast is served at the partner hotel Exe Vienna.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.524 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Dependance Mate
Hotel Mate
Hotel Mate Dependance
Hotel Mate Dependance Vienna
Mate Dependance
Mate Dependance Hotel
Mate Dependance Vienna
Vienna Mate Dependance Hotel
Hotel Mate Dependance Hotel
Hotel Mate Dependance Vienna
Hotel Mate Dependance Hotel Vienna

Frequently asked questions

Is Hotel Mate Dependance pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mate Dependance?

This hotel doesn't offer parking.

What time is check-in at Hotel Mate Dependance?

Check-in begins at 2 PM.

What time is check-out at Hotel Mate Dependance?

Check-out is at noon.

Does Hotel Mate Dependance provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Mate Dependance located?

Located in Hernals, this hotel is 0.8 mi (1.4 km) from Vienna General Hospital and within 3 mi (5 km) of Vienna Christmas Market and Vienna State Opera. Schönbrunn Palace is 2.9 mi (4.6 km) away. Palffygasse Tram Stop and Yppengasse Tram Stop are within a 5-minute walk.

Hotel Mate Dependance Reviews

Reviews

6.6
Rating 10 - Excellent. 25 out of 294 reviews" "
Rating 8 - Good. 108 out of 294 reviews" "
Rating 6 - Okay. 93 out of 294 reviews" "
Rating 4 - Poor. 50 out of 294 reviews" "
Rating 2 - Terrible. 18 out of 294 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

loredana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me was ok.i will deff go back there
Stayed 1 night in Jul 2017

6/10 Okay

Maral

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old. Bath tubs in the bathrooms are very dirty and old. I had to change my room because of the bathroom problem and the one in the new room was not better at all. A very noisy hotel; you can hear everything and anything from other rooms.
Stayed 5 nights in May 2017

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Vienna at great rate.
We enjoyed our stay. The girl at the front desk was extremely helpful and very knowledgeable on how to get everywhere. We needed to store our bags while we went to get our rental car - no problem at all with the help of this young lady. The elevator is very slow but reliable. Lots of places to eat in all directions. Public transportation is close by and very easy to use with either the 24 hour ticket or the week long ticket.

6/10 Okay

Dragana, Serbia

Liked: Cleanliness, staff & service
Nice location, if the accomodation is not very important to you, it is ok for overnight.

8/10 Good

Chandra Mouli, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
It was very nice stay. It's very economical.The hotel is very much maintained in terms of cleanliness . I had a only problem with the heater which does not work seems to me when I tried to control the chillness in room. Otherwise as a overall it is one of the finest hotel to stay.

6/10 Okay

Camille May

Disliked: Property conditions & facilities, room comfort
just fine
Very old hotel. but staff are very nice and very accomodation. you should bring your personal stuffs.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful Hotel
Friendly and helpful

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Khairol N

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lousy..
You can hear what your guest next door is doing.

4/10 Poor

jan, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
a hotel in need of a lot of updating
Whilst the reception staff are excellent - friendly and helpful, the hotel is very disappointing indeed. Even tho it is only a 3* the stained carpets, the loose taps and black damp grouting in the bathrooms, the lack of any soundproofing etc etc is not acceptable.

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
GROSS
The only good thing about this dump of a hotel was that the young man at the front desk was very nice and helpful. Otherwise, it was a dump.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, room comfort
Good price, friendly staff, near great restaurants
Staff very friendly, helpful, knowledgeable, knew several languages. Our first night was difficult because of some extremely noisy neighbour entering and exiting into the wee hrs of the night. The following 3 nights were quiet however. The buffet breakfast at the sister hotel was excellent and staff there were also very friendly/helpful. But, the no-smoking policy needs to be enforced as the hallways always reeked of smoke and we even saw cigarette butts on the hallway floor. Almost an entire put out cigarette somehow made it into our room. The sink plug wouldn't loosen hence the sink never drained. I mentioned it to staff and they said they told the tech but it never got fixed in 4 days and when we brushed our teeth we had spit in the toilet.

8/10 Good

Hannah

Liked: Cleanliness, staff & service

2/10 Terrible

Sam, Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience.
Not what I expected and photos are deceiving. No wifi in the rooms...lobby is horrible...not handicapped or ramp to roll luggage.

6/10 Okay

Anna's Dad, SW England

Liked: Cleanliness, staff & service
Cheap, close to the tram line into central Vienna
I chose this hotel because it was near where my daughter lives in Vienna. It's not in the centre but is about 10 mins from the centre on the excellent tram system (Tram 43 into town). The hotel is down a side street and won't win any awards for style, but was clean and had free wifi. Breakfast was included but had to be taken at a nearby sister hotel. Given that it was near freezing, this meant dressing up in winter kit and setting off. I didn't bother with any breakfasts. If I was already dressed to go out, I was going out and not to breakfast. That said, Vienna is expensive and this hotel was cheap, leaving me money to spend elsewhere. I'd stay there again.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
great for the price ...not bad overall
not bad, great for the price can't compete , nothing fancy , hotel is 7min walk from alser starbe metro... after you going out from the station go strait in the street afront of macdonalds"just behind the metro" and keep walking until you find a sign for copy shop on your left then you will see the hotel.....

6/10 Okay

Stevema.

Disliked: Room comfort
Interesting Experience
Very basic and run down which is a shame as it look like it has some interesting history. The photos on web site must have been taken some years ago. I suppose it is more like a hostel. Room was clean enough and was adequate for our stay. Staff were young and friendly but didn't have much idea in the area of maintenance. However the downstairs area which looked like it was a wine bar in the past was freely available to use and had some old world charm. It served its purpose and is idea as a cheap place say for students.

6/10 Okay

Kevin, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for price
Hotel was fine for the price. A bit far from the center and no wifi in the rooms.

8/10 Good

WelshMark, Wales

Liked: Cleanliness, staff & service, room comfort
Nice Hotel in Vienna
This hotel has everything you need with the added bonus of a fridge in the room at no extra cost. The room was very clean and I had no complaints. Breakfast is taken at the Vienna Exe hotel which is a bit of a walk away but the food was good and well worth it. The tube was close by as was the tram into Vienna centre. Would stay here again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel if youre on budget
Clean, minimum equipment, suitable if youre all the day out.

6/10 Okay

Nenad, Beograd

Liked: Cleanliness, staff & service
Very frendly people work in this hotel.
Only problem was that they don't have internet in rooms.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

The Cooks, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel, friendly staff.
We only booked 6 days before we went so didn't expect to be staying near to where we wanted, the Vienna public transport system is brilliant so it didn't matter. Room was clean and towels were changed daily. Breakfast at the sister hotel up the road was fab.

4/10 Poor

Philip, Barcelona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
It was a little bit far from the centre, but not too far from the tram line. The bathroom smelled like it hadn't been cleaned properly, and the condition of the room wasn't great. The service was ok though.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort