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elaya hotel vienna city center

4.0 star property
Hotel with a 24-hour front desk, steps from Stephansplatz

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
View from room
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is SAR 773
SAR 853 total
includes taxes & fees
18 Dec - 19 Dec

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Minibar
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Austria Trend Hotel Europa Wien
Pet friendly
Free WiFi
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (1003)
The price is SAR 722
SAR 796 total
includes taxes & fees
15 Dec - 16 Dec
Austria Trend Hotel Europa Wien

About the neighborhood

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • Vienna State Opera - 13 min walk - 1.1 km
  • Vienna Christmas Market - 15 min walk - 1.3 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Cafe-Restaurant Korb - ‬1 min walk
  • ‪Gelateria Hoher Markt - ‬1 min walk
  • ‪Caffe a Casa - ‬2 min walk
  • ‪Eissalon Tuchlauben - ‬2 min walk
  • ‪Roberto American Bar - ‬1 min walk

About this property

elaya hotel vienna city center

Upscale hotel near St. Stephen's Cathedral
Close to Stephansplatz and Spanish Riding School, elaya hotel vienna city center provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Luggage storage, concierge services, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1312 ft (EUR 35 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 20 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 682 reviews" "
Rating 8 - Good. 200 out of 682 reviews" "
Rating 6 - Okay. 30 out of 682 reviews" "
Rating 4 - Poor. 17 out of 682 reviews" "
Rating 2 - Terrible. 8 out of 682 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to explore central Vienna, from Stephensplatz to the Museum Quarter. All are within easy walking distance. The concierge at the front desk was very helpful in suggesting and making reservations for wonderful dinners every night we stayed.
Stayed 4 nights in Nov 2024

8/10 Good

Joan, Westminster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vienna is a very large area. The walk to attractions was a distance, we taxied to most attractions. The staff was very helpful and room was clean and comfortable.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a few minutes away from St. Stephen’s Cathedral. It is in a quiet side street but close enough to the tourist attractions. Staff is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

We love the softness of the bed. The staff was great and recommending places to eat. Also, we love the fact that they had a couple chairs and a table to set things on.
Stayed 1 night in Oct 2024

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 night stay; room was nice, spacious & cleaned daily. Bed was a bit hard for my liking, and I wouldn't have minded too much had the pillows been good. Pillows were useless, as if we had slept with none. That was my only issue along with needed more tv channels in English. Location is great, and front desk Sara was amazing. The other gentlemen in the evening wasn't so inviting, lacks friendliness. He should learn from Sara. Overall I will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yosnier, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was very nice and recommended all the thing you was able to do near to the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location. The staff very helpful and friendly. Cleanliness was exceptionally good and my room was very comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are terrific and it was quiet despite central location . It ticked all the boxes
Stayed 3 nights in Oct 2024

6/10 Okay

Mansi

Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Chung-mei Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 5 minutes walk to Stephansplatz and 20 minutes to Wien Mitte for the airport train. Property is clean and has all the basic amenities. Some facilities could do with some updating eg a fresh layer of paint but otherwise great city break location.
Stayed 5 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

JAVIER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, tranquila y bien ubicada a unas cuadras de la catedral. Tienes que recordarles que resurtan el agua en tu habitación. No tienen personal que te ayude con el equipaje. He de volver
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Good solid hotel, great location near attractions, bed was hard but they quickly responded with extra padding.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous team and location
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, central to city, staff helpful. Room had all amenities needed
Stayed 2 nights in Aug 2024

10/10 Excellent

Haydn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccable. The staff offered to get me ice when I requested it, even though its not something they usually have on hand. Indeed, they bought ice and provided it to me free of cost. The hotel also came with a lot of free toiletries (which may be useful to some). You can walk to the city center and most stores and historic locations. Everything in the area is very clean and feels safe.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mira

Stayed 2 nights in Aug 2024

10/10 Excellent

julio, North Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel very closed to shops and places to visit by walking also safe
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great Location
We had a wonderful stay, Sarah and Khava at the front desk made our stay even better, they were very helpful with information and anything else we needed. The hotel’s is in a great location that makes it easy to walk, or take transit if needed. The hotel staff add a personal touch while being very professional. It was an enjoyable stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

HIMANSHU

Stayed 8 nights in Jul 2024