Fairmont Empress

4.5 star property
Edwardian Victoria hotel connected to the convention center, steps from Maritime Museum of British Columbia

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairmont Empress

Exterior
Ocean views, serves lunch and dinner
Lobby
Lobby
Ocean views, serves lunch and dinner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
The price is SAR 642
SAR 752 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

Fairmont Gold Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Deluxe Harbour View 1 King

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold One Bedroom Suite City View 1 King

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Fairmont City View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Deluxe City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold Harbour View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout drapes/curtains
  • 30 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Junior Suite City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Portable fan
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont City View 2 Double

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

One Bedroom Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Portable fan
Designer toiletries
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 1 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Fairmont City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Royal BC Museum - 3 min walk
  • British Columbia Parliament Building - 4 min walk
  • Victoria Harbour - 6 min walk
  • Victoria Clipper Ferry Terminal - 9 min walk
  • Chinatown - 10 min walk

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Tea at the Empress - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chocolats Favoris - ‬4 min walk

About this property

Fairmont Empress

Eco-certified hotel near British Columbia Parliament Building
Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, shopping on site, and a garden. Adventurous travelers may like the cycling at this hotel. Treat yourself to a facial, a hot stone massage, or a manicure/pedicure at Willow Stream Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff, proximity to shopping, and first-rate property condition
Room features
All 431 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like desk chairs and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 32-inch flat-screen TVs with cable channels
  • Travel cribs, electric kettles, and portable fans

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35.00 per day; includes in/out privileges)
  • Valet parking on site (CAD 49.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children
  • 2 restaurants
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Q at the Empress
  • Lobby Lounge
  • Q Bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Motorized watercraft
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (22604 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Hot springs
  • Recreation facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM–11:00 PM. The pool will be unavailable from January 6 2025 to January 17 2025 (dates subject to change).

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at Fairmont Empress?

Self parking is available for CAD 35.00 per day. Valet parking is available for CAD 49.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

Located in Downtown Victoria, this spa hotel is steps from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within 10 minutes.

Fairmont Empress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1216 out of 1720 reviews" "
Rating 8 - Good. 278 out of 1720 reviews" "
Rating 6 - Okay. 131 out of 1720 reviews" "
Rating 4 - Poor. 51 out of 1720 reviews" "
Rating 2 - Terrible. 44 out of 1720 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kamlesh, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing location, friendly staff, and lots of amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attitude of the staff is impressive.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every service made you feel like you were being pampered.
Stayed 2 nights in Dec 2024

8/10 Good

Gaetan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay there all my life . Going back next Christmas season. Of course a bit pricey but well worth it
Stayed 2 nights in Dec 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Our room was a bit on the tiny side, though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was first class . All the staff were excellent and seemed to really care about how they did their jobs . Really enjoyed High Tea .
Stayed 5 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empress is an amazing place to stay. We brought our giant fluffy dog with us and he was the star of the show. All staff always stopped to say hi and we’re so helpful with everything. Would definitely stay here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night here this phenomenal hotel. I used sauna and pool at 10am in the morning it was amazing good wake and get to ready to start a day. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Gold level and were constantly amazed by the luxurious breakfasts, snacks, desserts and hospitality. An immense treat!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ev

Stayed 2 nights in Nov 2024

10/10 Excellent

kaitlin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a great experience. Staff was professional and attentive. Dining was great. Our room was comfortable and quiet. Just remember that this is an old hotel so expect the bathrooms to be on the small side. Otherwise an excellent stay.
Stayed 3 nights in Dec 2024

8/10 Good

david, NANAIMO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few problems in the room.....it is an old hotel but lovely. The staff were super good and more than made up for what we were concerned about
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the fairmont gold rooms and couldnt have asked for a better experience
Stayed 1 night in Dec 2024

8/10 Good

Marios, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bryden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar was the best part. Great room. Great energy. Great drinks:)
Stayed 1 night in Nov 2024

10/10 Excellent

Brigg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place.. we thoroughly enjoyed our father and daughter weekend getaway. The Q restaurant is amazing for breakfast. Dungeness crab Benedict and Strawberry shortcake waffles. The staff are very friendly and professional. We will return!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so amazing! I will come back here every time I visit Victoria.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property. Gold package is the way to go. Amazing food and fantastic staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Hiba

Liked: Cleanliness, staff & service, property conditions & facilities
very safe and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024