Swiss Diamond Hotel & SPA

5.0 star property
Lakefront hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss Diamond Hotel & SPA

Exterior
Terrace/patio
Indoor pool, seasonal outdoor pool
View from property
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Parking included
  • Pool
  • Bar
  • Pet friendly
The price is SAR 1,106
SAR 1,187 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Suite, 1 Bedroom, Lake View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Bidet
Private bathroom
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Bedroom, Terrace, Lake View

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Classic Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Lake View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Day bed
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Prestige Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Bidet
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921

What's nearby

  • Swissminiatur - 5 min drive
  • Monte San Salvatore - 6 min drive
  • LAC Lugano Arte e Cultura - 10 min drive
  • FoxTown Factory Stores - 12 min drive
  • Lake Lugano - 18 min drive

Getting around

  • Melide Station - 4 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 29 min drive

Restaurants

  • ‪Parco Botanico San Grato - ‬11 min drive
  • ‪Ristorante Il Giardino - ‬3 min drive
  • ‪Villa Carona - Ristorante La Sosta - ‬9 min drive
  • ‪La Sorgente - ‬3 min drive
  • ‪Il Grande Fratello - ‬4 min drive

About this property

Swiss Diamond Hotel & SPA

Luxury hotel near Lake Lugano
Located close to Swissminiatur, Swiss Diamond Hotel & SPA provides a free breakfast buffet, an adjacent golf course, and a poolside bar. Get out on the links at this hotel and enjoy amenities such as golf caddies. Treat yourself to a body wrap, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and valet parking
  • Free train station pick-up, an elevator, and a gift shop
  • A front-desk safe, a porter/bellhop, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, tubs or showers, and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurant Lago
  • Restaurant Panorama

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

Does Swiss Diamond Hotel & SPA have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Swiss Diamond Hotel & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Swiss Diamond Hotel & SPA?

Self parking and valet parking are free at this property.

What time is check-in at Swiss Diamond Hotel & SPA?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Swiss Diamond Hotel & SPA?

Check-out is at noon.

Where is Swiss Diamond Hotel & SPA located?

Situated on a lake, this luxury hotel is 2 mi (3.3 km) from Swissminiatur and 2.8 mi (4.6 km) from Lake Lugano. Monte San Salvatore and Casinò di Campione are also within 6 mi (10 km).

Swiss Diamond Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 412 reviews" "
Rating 8 - Good. 112 out of 412 reviews" "
Rating 6 - Okay. 28 out of 412 reviews" "
Rating 4 - Poor. 7 out of 412 reviews" "
Rating 2 - Terrible. 10 out of 412 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramil, Istanbul

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Stayed 2 nights in Oct 2024

6/10 Okay

QUINNON

No A/C ; Sub standard Conceirge services, should not advertise as a five star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Stayed 4 nights in Sep 2024

2/10 Terrible

gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
Stayed 3 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fadi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and made us feel relaxed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shera

Stayed 4 nights in Jul 2024

4/10 Poor

oleg

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Stayed 3 nights in Jul 2024

4/10 Poor

ANOOP

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a very nice location.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aras

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Stayed 4 nights in Jun 2024

8/10 Good

Avery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 3 nights in May 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Peter, NASSAU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place, with amazing staff and scenery.
Stayed 2 nights in Apr 2024

10/10 Excellent

moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael Charles, Bayside

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Gina, Bayside

Stayed 1 night in Dec 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
Stayed 4 nights in Sep 2023