Search Residences in Vetraz-Monthoux

"Tried contacting them to say we will arrive late but couldn’t get through. Check in instructions were sent but went to my spam email. So arrived and couldn’t get hold of anyone on the out of hours number. Eventually we did after maybe an hour. "

"This is a really well-managed hotel/apartment. The apartment is super spacious, beds are super comfortable, balcony huge, and cupboards are well stocked with crockery and essentials, if you decide to prepare small meals/snacks. Breakfast is delicious, lots of choice and so many choices! Staff are so welcoming and very helpful. Front desk staff, cleaning staff, restaurant staff all brilliant! I will definitely stay here again. It is also very close to carrefour supermarket (walking distance) and...

"The property is surrounded by trees and one of its buildings has a view - though mostly covered by the trees - to the lake. It should be conducive to a pleasant and peaceful stay but wasn't. In my last week at this property, I was moved to a studio apartment that was literally falling apart - I have pictures. The doors from the cabinets and closet were all misaligned and the plywood cover was peeling off. The coffee table in the living room had a broken leg and seemed to have been glued back...

"Vraiment une bonne place. La direction tres a l ecoute des clients. Top !"

"Nice apartment, need a mirror in the bedroom and two chairs at the table. I wanted breakfast on Monday morning, got back late Saturday, reception was closed and not open all day Sunday so had a croissant at the supermarket at 12:00 pm 🙁🙁"

"We thoroughly enjoyed our second visit to Chalets de Joy this year. The property is new, immaculately clean and spacious apartments. We love that the residence has the facilities of a modern alpine hotel, with the space and convenience of your own apartment. For winter ski lift access however, it is a 5 minute walk down a relatively steep hill with your ski equipment. We decided to drive down to the gondola instead, which was a little disappointing as we were not expecting this. "

"Dark and depressing, everything is brown, very little natural light, clean but very tired and very basic. This is not a Hotel, you have to make your own beds, staff unhelpful when we needed to move rooms because of the barking dog next door …. we asked if they could help move the linen and were told by them that that wasn’t there job why should they do it??? Maybe a misunderstanding as i thought we were booking a hotel room this feels more like a hostel ….. "

"The mattress was not really comfy but I would say that it was a good experience overall."