2/10 Terrible
Lisa
Business traveler, Traveled with pets
29 January 2025
They took my money by charging me three different times for the pet fee of 150.00 dollars. They credited me 150.00 only to pay for the first charge. During my stay , my room blinds didn’t shut at all, so people could see in my room. Moreover, when I asked for a receipt the lady didn’t want to give me it and said why do you need a receipt when I told you the amount. Then she printed out one receipt ,and I told her that I need another receipt where it listed the pet too. And when I was getting my birds to bring to my room, he dropped water and some seeds and the lady said now which of the birds is going to clean it up. I have never had a horrible experience like this at any hotel.
Lisa
Stayed 3 nights in Jan 2025