Hotel Acuario de Veracruz

3.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel Acuario de Veracruz

Outdoor pool, pool umbrellas
Reception
Interior
Desk, blackout drapes, bed sheets
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910

What's nearby

  • Benito Juarez Auditorium - 16 min walk - 1.4 km
  • Veracruz Aquarium - 17 min walk - 1.5 km
  • Malecón de Veracruz - 3 min drive - 3.2 km
  • Veracruz Harbour - 4 min drive - 4.2 km
  • Zócalo - 5 min drive - 3.6 km

Getting around

  • Veracruz Central Station - 11 min drive
  • General Heriberto Jara Intl. Airport (VER) - 25 min drive

Restaurants

  • ‪La Cata, Wine Bar & Cocina - ‬2 min walk
  • ‪Brasas Asadero - ‬3 min walk
  • ‪Marejada - ‬4 min walk
  • ‪Panny's & Ensaladas - ‬3 min walk
  • ‪Pozolver - ‬2 min walk

About this property

Hotel Acuario de Veracruz

Hotel near Veracruz Aquarium
Hotel Acuario de Veracruz provides amenities like laundry facilities and a conference center. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Tour/ticket assistance, a porter/bellhop, and smoke-free premises
  • A front-desk safe, luggage storage, and wedding services
Room features
All 125 rooms offer comforts such as air conditioning.
More amenities include:
  • Bathrooms with showers and soap
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Frequently asked questions

Does Hotel Acuario de Veracruz have a pool?

Yes, this property has an outdoor pool.

Is Hotel Acuario de Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Acuario de Veracruz?

Self parking is free at this property.

What time is check-in at Hotel Acuario de Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Acuario de Veracruz?

Check-out is at 1 PM. Late check-out is available for a fee.

Where is Hotel Acuario de Veracruz located?

Located in Malecon, this hotel is within 1 mi (2 km) of Villa del Mar Beach and Veracruz Aquarium. Veracruz Harbour is 2.2 mi (3.6 km) away.

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Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 57 out of 330 reviews
Rating 8 - Good. 67 out of 330 reviews
Rating 6 - Okay. 92 out of 330 reviews
Rating 4 - Poor. 58 out of 330 reviews
Rating 2 - Terrible. 56 out of 330 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Vicen Antonio

Liked: Staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2025

6/10 Okay

Rafael

Liked: Cleanliness
X
Stayed 1 night in Dec 2024

6/10 Okay

Salvador

Tanks
Stayed 1 night in Aug 2023

4/10 Poor

Doménica

Stayed 1 night in Mar 2025

6/10 Okay

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Los baños están deteriorados, la alberca en ocasiones está sucia
Stayed 1 night in Mar 2025

4/10 Poor

Zarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tuvimos luz y por tanto el aire acondicionado no servía, al menos no hacía calor. Luego se fue el agua caliente y tuvimos que bañarnos dos días con agua fría. No tiene servicio de comida. La alberca se veía un poco sucia, no nos metimos. El edificio se ve muy decaído y descuidado, nada que ver con las fotos de la publicación. Preguntamos si podíamos tener un reembolso (viernes) y nos dijeron que si pero contabilidad llegaba hasta el martes y no teníamos la certeza de que realmente lo hicieran, así que tuvimos que quedarnos. El personal es muy amable, entendemos que ellos no pueden resolver todo, pero definitivamente no lo recomiendo. Por último, las sábanas que nos pusieron estaban manchadas de sangre, las fundas y sábanas "blancas" se veían amarillas por lo viejas y percudidas que estaban y la cama estaba muy muy dura, se notaba el colchón viejisimo. La tele no tenía ningún canal y no es smart, así que tampoco pudimos abrir ninguna app.
Stayed 4 nights in Mar 2025

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vania

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bueno
Stayed 2 nights in Mar 2025

4/10 Poor

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Esta en remodelación,fuera de servicio el elevador ,alberca sin limpieza y agua fría
Stayed 3 nights in Mar 2025

8/10 Good

Esteban

Buen trato del personal
Stayed 2 nights in Feb 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel parece estar abandonado, esta en pésimas condiciones, las habitaciones son sumamente pequeñas e incómodas y muy sucio
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

6/10 Okay

Refugio

No cambian las toallas, ni las sábanas ni fundas de las almohadas
Stayed 4 nights in Feb 2025

4/10 Poor

Iliana.

Disliked: Cleanliness, property conditions & facilities
Es un lugar muy descuidado no servía la puerta del baño, la alberca muy sucia, los muebles de la habitación muy viejos olía mal.
Stayed 1 night in Feb 2025

2/10 Terrible

jose a

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En su momento quiza hace 30 años debi de haber sido un gratisimo hotel estuve el pasado puente del 5 de febrero..tres noches in agua caliente, el elevado esta de adorno -no sirve quien sabe desde cuando- no hay telefonos en las habitaciones. Imposible comunicarse con recepcion haya que subir y bajar por unas escalera del asco.NO LO RECOMIENDO HAGANME CASO...
Stayed 3 nights in Jan 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
El único inconveniente, es que no había agua caliente, pero en las instalaciones, el servicio y la comodidad excelente
Stayed 2 nights in Feb 2025

2/10 Terrible

ALICIA

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones demasiado viejas y no servían los baños
Stayed 2 nights in Feb 2025

8/10 Good

LUZ EMELIA

Liked: Staff & service
Lo único malo es que no había agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Alan de Jesús

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Miguel angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel estaba infestado de cucarachas por todos lados, solicite el rembolso de lo pago por el cuarto (fue por tarjeta de debido) y nunca me devolvieron el dinero.
Stayed 2 nights in Dec 2024

10/10 Excellent

mario

Stayed 1 night in Jan 2025

10/10 Excellent

mario

Stayed 1 night in Jan 2025

4/10 Poor

Humberto

Liked: Staff & service
Disliked: Property conditions & facilities
Todo estuvo excelente lo único malo es q se fue la luz presisane el día q llegue estuvimos toda la noche sin no es posible q un hotel no cuente con una planta de luz para ese tipo de emergencia y más x la ubicación del hotel
Stayed 2 nights in Jan 2025

4/10 Poor

Erika

Disliked: Cleanliness, property conditions & facilities
No le han dado mantenimiento, el baño ruidoso por el estractor de aire, vi pasar una estoy mata una cucaracha
Stayed 2 nights in Jan 2025

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal estado , el baño no servía , es muy viejo el hotel
Stayed 1 night in Jan 2025