Av. Salvador Diaz Miron #776, Col. Centro CP, Veracruz, VER, 91700
What's nearby
Zócalo - 19 min walk
Veracruz Aquarium - 20 min walk
Veracruz Cathedral - 2 min drive
Veracruz Harbour - 3 min drive
Malecón de Veracruz - 3 min drive
Getting around
Veracruz Central Station - 8 min drive
General Heriberto Jara Intl. Airport (VER) - 23 min drive
Restaurants
Tacos el Deportivo - 4 min walk
Tacolandia - 2 min walk
Adán & Charito - 4 min walk
Hojaldras Denegri 20 de Noviembre - 5 min walk
Pizza Hut - 2 min walk
About this property
Grand Hotel Plaza Veracruz
Hotel near Veracruz Aquarium
You can look forward to a gym, conference space, and a spa tub at Grand Hotel Plaza Veracruz. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool
Free self parking and valet parking
Multilingual staff, meeting rooms, and a computer station
An elevator and a 24-hour front desk
Room features
All 84 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
27-cm LED TVs with cable channels
Daily housekeeping, desks, and phones
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
1 restaurant
Room service available
Things to do
Fitness center
Outdoor pool
Spa tub
Family friendly
Outdoor pool
Conveniences
Elevator
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Business services
Computer station
Conference space
Meeting rooms
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
27-cm LED TV
Cable channels
Food and drink
Free bottled water
More
Desk
Phone
Safe
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Hotel Veracruz Plaza
Veracruz Plaza Hotel
Grand Plaza Veracruz
Veracruz Plaza
Grand Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel
Grand Hotel Plaza Veracruz Veracruz
Grand Hotel Plaza Veracruz Hotel Veracruz
Frequently asked questions
Does Grand Hotel Plaza Veracruz have a pool?
Yes, this property has an outdoor pool.
Is Grand Hotel Plaza Veracruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Plaza Veracruz?
Self parking and valet parking are free at this property.
What time is check-in at Grand Hotel Plaza Veracruz?
Check-in begins at 3 PM. After-hours check-in is not available.
What time is check-out at Grand Hotel Plaza Veracruz?
Check-out is at 1 PM.
Where is Grand Hotel Plaza Veracruz located?
Located in the heart of Veracruz, this hotel is within 1 mi (2 km) of UNIMEX Mexican University Veracruz and Veracruz Aquarium. Veracruz Harbour is 1.3 mi (2 km) away. Veracruz Central Station is 29 minutes by foot.
Grand Hotel Plaza Veracruz Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
they didn't respect my reservations when I get there I asked for my reservation and they say they don't have anything in the computer so I have to look for another hotel in have to do it on my own
This hotel is disgusting! Upon arrival it took us almost an hour to check in! The pictures depict nothing what online shows! We paid to stay in a room with a jacuzzi and were given a double bed with a bath tub! We didn’t even stay 5 minutes! The bed had a burn hole in it and the staff were very rude and not able to accommodate at all! We took a loss here because of the no refund. Save your money their is a lot of great places to stay while in mexico, this is absolutely not one of them!
Kayla
Stayed 1 night in Oct 2018
6/10 Okay
Verified traveler
7 September 2018
Liked: Cleanliness, staff & service, room comfort
The ladies at the front desk were fantastic. The parking & luggage attendants were great as well. Breakfast staff need to pay more attention to refilling utensils, bowls & cleaning where the food is. Pool is small but great after a day of exploring. They need to put up spikes for the pigeons as they are making the pool dirty.
Shower water was lukewarm but it is hot in Veracruz so it's tolerable. It also did not drain well. Mild sewage smell. Keep the bin over the floor drain. O had to get the room card reactivated everyday. That was an unnecessary annoyance. The lobby is the only updated area. Rooms are dated. Location is close to the bus station & less than 20 to Centro. Still ok place for the price. If you want the Ritz go ahead and pay a lot more.
Staff are super nice and patient as I do not speak Spanish. Nice place when the room is discounted. Only 15 minute walk to Centro. Close to bus station. Double bed room is small and dated and hard. Cold AC, shower water is lukewarm at best but weather is hot so not a huge deal. Pool is small and needs tiles repaired but was clean. Jacuzzi is not hot. Hotel needs to be renovated. Lobby and restaurant area is the nicest looking area. Continental breakfast was enough food. I decided to stay 2 more nights as it is convenient.
We chose this hotel because every other option was booked over a holiday weekend. It really should be rated as a two-star hotel. It might have been three-star at one time, but it's not kept up and the service is bare-minimum. Could not provide a second key-card for the room. Housekeeping knocks on door even though "do not disturb" sign was on. First day there was no hand towel, second day no bath mat was left. Towels that were left were worn and with holes in them. Shower door had no handle so difficult to open from inside. At least the WiFi worked.
So to begin, the staff kept talking about my Girlfriend in Spanish, they all thought she was a prostitute. For the record she is not, she is just much younger than me. The beds were rock hard, but clean. The restaurant had a nice selection and everything tasted good. The breakfast buffet was very good and gave me a good idea of the local food. Overall I would not stay in this hotel again.
This hotel is a little tricky to get to because of the one ways streets, probably about 6-8 blocks to the beach. It is on a decent boulevard close to local shopping areas. It may not be beach front but it was a clean hotel with nice people at the front desk. The free continental breakfast is bare bones but there is a buffet offered.
It looked nice on the internet and at first, but when I checked in and went to the room, there wasnt even a window. When I asked to be moved to another room with a window, they told me that they were none available, even though there was hardly anyone staying there. The pool and jacuzzi was disgusting, The beds were hard as rocks, I had terrible back pains for a week after staying there. The best thing they had was hamburgers, which made all of the horrible things about the hotel melt away as I savored the delicious flavors.
This hotel is not right in the center but was walking distance to a nice park and to the beach. The only thing I'd like improved would be the little "fitness center" they have upstairs. I really enjoyed staying there though and it was a great deal for the cost
Robyn
8/10 Good
Verified traveler
Traveled with partner
20 September 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel cómodo, desayuno insuficiente
Habitaciones amplias
La publicidad totalmente engañosa las habitaciones no son para nada como se ven en las fotos, la alberca sucia y el cuarto tenia un olor a humedad terrible, pedimos cambio de habitacion por que aparte no servia el clima y el personal no fue nada amable, la jabitacion en la que nos colocaron después tambien olia mal pero estabamos tan cansados que tuvimos que aceptarla, jamas volveria a hospedarme en ese hotel
Verified traveler
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveler
Business traveler, Traveled with family
3 September 2019
Esta bien, el servicio corresponde al precio pagado por habitación. Tiene lo necesario.