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Hotel Castello

3.0 star property
Hotel with a 24-hour front desk, steps from St. Mark's Square

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Castello

Exterior
Shower, free toiletries, hair dryer, bidet
Interior detail
Breakfast buffet
Double Room | Down comforters, minibar, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Down comforters, minibar, in-room safe, laptop workspace

Twin Room

Highlights

Air conditioning
TV
Down duvet
Bidet
Hair dryer
Private bathroom
Minibar
In-room safe
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Down comforters, minibar, in-room safe, laptop workspace

Triple Room

Highlights

Air conditioning
TV
Down duvet
Bidet
Hair dryer
Private bathroom
Minibar
In-room safe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Quadruple Room

Highlights

Air conditioning
TV
Down duvet
Bidet
Hair dryer
Private bathroom
Minibar
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double Room

Double Room | Down comforters, minibar, in-room safe, laptop workspace

Double Room

Highlights

Air conditioning
TV
Down duvet
Bidet
Hair dryer
Private bathroom
Minibar
In-room safe
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Castello 4365, Calle Del Figher, Venice, VE, 30122

What's nearby

  • Bridge of Sighs - 1 min walk
  • St. Mark's Square - 2 min walk
  • Doge's Palace - 3 min walk
  • St. Mark's Basilica - 4 min walk
  • Rialto Bridge - 9 min walk

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬2 min walk
  • ‪Ristorante Principessa - ‬3 min walk
  • ‪Bacaro Risorto - ‬1 min walk
  • ‪Osteria da Bacco SNC - ‬1 min walk
  • ‪Aciugheta - ‬1 min walk

About this property

Hotel Castello

Hotel near St. Mark's Square
Close to Doge's Palace and St. Mark's Basilica, Hotel Castello has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Multilingual staff, luggage storage, and a front-desk safe
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Castello have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like desk chairs and safes.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and bidets
  • 15-inch TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desk chairs

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 15-inch TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk chair
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

This property is closed from January 13 2025 to January 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1WD2RXRV5

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Frequently asked questions

Is Hotel Castello pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castello?

This property doesn't offer parking.

What time is check-in at Hotel Castello?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Castello?

Check-out is at 11 AM.

Where is Hotel Castello located?

Located in Castello, this hotel is steps from Bridge of Sighs, St. Mark's Square, and Doge's Palace. St. Mark's Basilica and St Mark's Campanile are also within 5 minutes. Venice Santa Lucia Station is 30 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 30 minutes.

Hotel Castello Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 231 out of 647 reviews" "
Rating 8 - Good. 254 out of 647 reviews" "
Rating 6 - Okay. 104 out of 647 reviews" "
Rating 4 - Poor. 37 out of 647 reviews" "
Rating 2 - Terrible. 21 out of 647 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Venice and our location! Thank you!!!
Stayed 5 nights in Dec 2024

6/10 Okay

Kushal

Liked: Cleanliness, staff & service, amenities
Good hotel proximity. Getting in and out is a bit challenging though. Staff is polite but limited inclination to accommodate requests by front staff. Something as simple as salt when asked the reception lady said we don’t keep it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Ayme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Eira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Omar

Liked: Staff & service, amenities
Staff members were nice. But the building is too old and feels ancient. I didn’t like the shower area it was too small and missing a proper shower head. The building also had a weird smell to it.
Stayed 2 nights in Dec 2024

6/10 Okay

Juan R

Traveled with family
Liked: Staff & service, amenities
Hotel pequeno, con poca ventilacion, el olor a humedad se siente, no puedes regular el aire o calefaccion a tu gusto, esta fijo. Comodo en general, muy cerca de la plaza San Marcos y rideado de restaurantes La persona que nos atendió en la carpeta , muy amable y familiar!
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness
I booked a room at this hotel to spend a night after a day in Venice. The room was not expensive so I was not expecting luxury. The room was dated but fine for somewhere basic to sleep after a busy day exploring. What it really has going for it is the location, its approx a 5 minute walk from St Marks Square and felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay in Venice and plan to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located wonderfully close to St. Mark square.
Stayed 3 nights in Oct 2024

2/10 Terrible

Liliana

Stayed 1 night in Oct 2024

10/10 Excellent

Egor, Elko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, working air conditioner, friendly stuff and 24-hours reception, good coffee and breakfast. All we needed. Rooms rather small but feels venetian
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled horrendous
The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Towel on the floor trying to mask the smell of vomit
Sleeps 3-4
Bathroom had enough room
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilquis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Access to everything. Good breakfast and good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacous enough as well as the bathroom. The staff was fabulous and the breakfasts were great. It would have been nice to have it included in the price of the hotel (as many others we stayed at had included) We walked everywhere and the vaparetto location was very close when we went to go the Murano and Burano. The staff was very helpful to answer all our questions and the breakfast and cleaning staff were excellent. Thanks for the nice stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was lovely. The staff was friendly and accommodating, and the room was spacious and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriela, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller, but this is normal in Venice. Very clean and just behind the Doge's Palas. Super located, and lots of restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlene, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Marco’s square
Stayed 1 night in Sep 2024

2/10 Terrible

Roxana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Creepy hotel
Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Stayed 3 nights in Sep 2024

6/10 Okay

Ibraheim

Traveled with family
Need to work more on cleaning, the sheets had stains and the blanket had some weird spots on it like gum sticking
Stayed 2 nights in Sep 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice room and the staff were very friendly. I think people dined elsewhere as I never saw anyone in the dining area for breakfast or dinner. We came back with a to go box since I couldn't finish my meal and he informed us that we could not eat in our room. We could store it in the refrigerator but we would need to come to the dining area to eat. That was a little odd, I'm 55 and have never been told I can't eat in the room. Bathroom may have been the smallest of our trip, but room was very clean and beautiful. We were asked to settle up our bill the night before we checked out, which was fine, and made an easier day when we left. Again, very friendly staff, and clean. One note with Venice and this location, I may be a touch hesitant on staying here as a solo traveler only because of the narrow side street it was on, but staying alert and aware of your surroundings it would be fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Einat

Stayed 3 nights in Aug 2024