I rarely complain, and know that there are always mitigating factors, but this was too much. We were there for 3 nights, and won't stay there again.
here are some of the issues we encountered:
- because of our schedule, we could only check in around sunset. there were 3 of us. Originally i had booked for 2 (unit accommodates 4) and changed it to 3 for 2 nights a few days before we arrived as our daughter was coming into town as well. After checking in and getting ready for bed, we realized that:
-there were only 2 bath towels
- there was no top sheet on the bed - only a comforter
It was a warm day/night, so we opened the windows a crack. Please be advised that this unit is on the ground floor of a very busy street with trucks moving throughout the night. It wasn't restful. The bed was ok, but too hot with a comforter. A top sheet is really needed. The owner dropped off one bath towel at night.
- we ran out of hand soap on day 2 in the bathroom! There was none to borrow from the kitchenette - only dish soap there. This is an easy check by the manager and should always be full.
the worst was when the (older) refrigerator door fell off in our dgtrs hands on day 2. It just came off. My husband had to lift it/ wedge it back in and use a chair to hold it in place. The owner couldn't fix it. This was highly inconvenient.
written instructions- none- how to use the TV, garbage and recycle - would've helped make our stay easier. The desc didn't match our experience.