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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with a conference center

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Photo gallery for Civic Hotel Autograph Collection

Outdoor pool
Meeting facility
Reception
Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Bar
The current price is SAR 521
SAR 616 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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9.0 out of 10, Wonderful, 1,008 reviews
The price is SAR 461
SAR 535 total
includes taxes & fees
1 Mar - 2 Mar
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About the neighborhood

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 4 min walk
  • Holland Park - 11 min walk
  • Guilford Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 10 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

Upscale eco-certified hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Civic Hotel Autograph Collection. For some rest and relaxation, visit the hot tub. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Free newspapers, smoke-free premises, and a front-desk safe
  • Concierge services, multilingual staff, and 8 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: CAD 27.00 for adults and CAD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Prado Cafe
  • Dominion Bar & Kitchen

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (7978 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 27.00 for adults and CAD 15.00 for children
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Check-out is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Surrey Arts Centre are also within 3 mi (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 967 reviews
Rating 8 - Good. 213 out of 967 reviews
Rating 6 - Okay. 50 out of 967 reviews
Rating 4 - Poor. 25 out of 967 reviews
Rating 2 - Terrible. 41 out of 967 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Junyi

Disliked: Cleanliness, property conditions & facilities
We had terrible experiences. We had stayed this hotel twice in one week. Unfortunately both times the heat in the rooms were not working. I was told it was been fixed and it was still not working.
Stayed 1 night in Feb 2025

10/10 Excellent

Rammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place for families
Stayed 1 night in Feb 2025

8/10 Good

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Annu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chase

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The corner units are breathtaking! Nice views, clean and quiet atmosphere, and good location to everything you need!
Stayed 1 night in Feb 2025

2/10 Terrible

Gurinderpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo Gerardo Davila

Stayed 1 night in Jan 2025

2/10 Terrible

Valérie

Stayed 2 nights in Jan 2025

10/10 Excellent

Sumeet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bobby, Renton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property specially for a family.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, restaurant and staff at this location is amazing. The viwe from the room was stunning. The only downside is the area around the hotel. Surrey needs to do something to clean it up a bit more.
Stayed 1 night in Jan 2025

10/10 Excellent

Simrandeep, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rayan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 3 nights in Oct 2024

8/10 Good

Opinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

sandeep

Stayed 1 night in Dec 2024

10/10 Excellent

Mohit

Stayed 2 nights in Dec 2024

10/10 Excellent

Harman

Stayed 1 night in Dec 2024

10/10 Excellent

Jann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immediately by the sky train. Very convenient for transportation but if you are a light sleeper it might be an issue for you. Lovely new property, everything was great in the rooms. Staff was very welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Anu

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 1 night in Nov 2024

10/10 Excellent

Saul, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice, modern and clean hotel! Loved the room and comfy bedding. Literally across the street from a Skytrain stop which was super convenient! Chad at the front desk was able to get me a late check out. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024