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Vail Residences at Cascade Village, a Destination by Hyatt Residence

4.5 star property
Slopeside fun with 3 restaurants and full-service spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vail Residences at Cascade Village, a Destination by Hyatt Residence

Outdoor pool
Lobby lounge
Premium bedding, desk, free cribs/infant beds, free WiFi
42-inch flat-screen TV with cable channels, TV
Condo, 5 Bedrooms (Platinum) | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Pool
  • Hot Tub

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for House, 4 Bedrooms (Gold)

House, 4 Bedrooms (Gold) | Living room | 42-inch flat-screen TV with cable channels, TV

House, 4 Bedrooms (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
Premium bedding
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Double Beds

House, Multiple Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
8 bedrooms
  • Sleeps 16
  • 8 Queen Beds and 2 Twin Beds

View all photos for House (9 Bedroom Platinum Residence)

House (9 Bedroom Platinum Residence) | Premium bedding, desk, free cribs/infant beds, free WiFi

House (9 Bedroom Platinum Residence)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
9 bedrooms
  • Sleeps 18
  • 5 Queen Beds and 8 Twin Beds

View all photos for Luxury Condo, 4 Bedrooms (Platinum)

Luxury Condo, 4 Bedrooms (Platinum) | View from room

Luxury Condo, 4 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Double Beds

View all photos for House, 4 Bedrooms (Platinum)

House, 4 Bedrooms (Platinum) | Premium bedding, desk, free cribs/infant beds, free WiFi

House, 4 Bedrooms (Platinum)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Condo, 4 Bedrooms (Platinum)

View from room

Condo, 4 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Twin Bunk Bed

View all photos for Condo, 4 Bedrooms (Gold)

Condo, 4 Bedrooms (Gold) | Living area | 42-inch flat-screen TV with cable channels, TV

Condo, 4 Bedrooms (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Condo, 3 Bedrooms (Gold, with Loft)

Fridge, microwave, oven, stovetop

Condo, 3 Bedrooms (Gold, with Loft)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Luxury House, 3 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Condo, 2 Bedrooms (Platinum, with Loft)

42-inch flat-screen TV with cable channels, TV

Condo, 2 Bedrooms (Platinum, with Loft)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 102 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Trundle Bed, 1 Queen Bed and 1 Double Sofa Bed

House, 6 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
6 bedrooms
  • Sleeps 14
  • 3 King Beds, 2 Queen Beds and 2 Twin Beds

View all photos for Luxury House, 6 Bedrooms (Platinum)

Luxury House, 6 Bedrooms (Platinum) | Premium bedding, desk, free cribs/infant beds, free WiFi

Luxury House, 6 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
6 bedrooms
  • Sleeps 16
  • 5 Queen Beds and 2 Twin Bunk Beds

View all photos for House, 5 Bedrooms (Platinum)

House, 5 Bedrooms (Platinum) | View from room

House, 5 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Mountain view
  • Sleeps 10
  • 3 Queen Beds, 2 Twin Bunk Beds and 2 Twin Beds

View all photos for House, 5 Bedrooms (Gold)

House, 5 Bedrooms (Gold) | Living area | 42-inch flat-screen TV with cable channels, TV

House, 5 Bedrooms (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Sleeps 10
  • 4 Queen Beds, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Luxury House, 4 Bedrooms (Platinum)

View from room

Luxury House, 4 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
4 bedrooms
  • Sleeps 8
  • 4 Queen Beds and 2 Twin Beds OR 3 Queen Beds and 2 Twin Beds

View all photos for Luxury Condo, Multiple Bedrooms (Platinum)

Luxury Condo, Multiple Bedrooms (Platinum) | Premium bedding, desk, free cribs/infant beds, free WiFi

Luxury Condo, Multiple Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
8 bedrooms
  • Sleeps 22
  • 4 Queen Beds, 3 Twin Bunk Beds and 9 Twin Beds

House, 3 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Condo, 2 Bedrooms

Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 2 Bedrooms

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Condo, 1 Bedroom (Platinum)

Condo, 1 Bedroom (Platinum) | Private kitchen | Fridge, microwave, oven, stovetop

Condo, 1 Bedroom (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms (Platinum, with Loft)

Fridge, microwave, oven, stovetop

Condo, 3 Bedrooms (Platinum, with Loft)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • Sleeps 6
  • 3 Queen Beds, 1 Twin Bunk Bed and 2 Twin Beds OR 2 Queen Beds, 4 Twin Beds and 1 Twin Bunk Bed

View all photos for Condo, 2 Bedrooms (Platinum)

Condo, 2 Bedrooms (Platinum) | Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 2 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 141 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Condo, 3 Bedrooms (Platinum)

Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 3 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
Premium bedding
  • 174 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed OR 2 King Beds and 2 Twin Beds

View all photos for Condo, 1 Bedroom (Gold)

Condo, 1 Bedroom (Gold) | Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 1 Bedroom (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
Premium bedding
  • 72 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (Gold)

Condo, 3 Bedrooms (Gold) | Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 3 Bedrooms (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • 139 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Condo, 2 Bedrooms (Gold)

Condo, 2 Bedrooms (Gold) | Private kitchen | Fridge, microwave, oven, stovetop

Condo, 2 Bedrooms (Gold)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 102 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Condo, 3 Bedrooms (Platinum)

Premium bedding, desk, free cribs/infant beds, free WiFi

Luxury Condo, 3 Bedrooms (Platinum)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
3 bedrooms
  • 219 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for House, 5 Bedrooms (Luxury Platinum Residence)

House, 5 Bedrooms (Luxury Platinum Residence) | Private kitchen | Fridge, microwave, oven, stovetop

House, 5 Bedrooms (Luxury Platinum Residence)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
5 bedrooms
  • Sleeps 9
  • 4 Queen Beds and 2 Twin Bunk Beds

View all photos for Condo, 2 Bedrooms (Gold, with Loft)

Condo, 2 Bedrooms (Gold, with Loft) | Premium bedding, desk, free cribs/infant beds, free WiFi

Condo, 2 Bedrooms (Gold, with Loft)

Highlights

Heating
Free cribs/infant beds
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Ceiling fan
2 bedrooms
  • 102 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Bunk Bed OR 2 Queen Beds, 1 Twin Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Grand Hyatt Vail

Pool
Hot Tub
Spa
Pet friendly
9.0 out of 10, Wonderful, (719)
The price is SAR 1,799
SAR 2,241 total
includes taxes & fees
8 Jan - 9 January 2025
Grand Hyatt Vail

About the neighborhood

Map
1300 Westhaven Drive, Unit 1, Vail, CO, 81657

What's nearby

  • Vail Ski Resort - 6 min walk - 0.5 km
  • Eagle Bahn Gondola - 3 min drive - 1.8 km
  • John A. Dobson Ice Arena - 3 min drive - 2.1 km
  • Gondola One Ski Lift - 5 min drive - 3.9 km
  • Gerald R. Ford Amphitheater - 5 min drive - 4.2 km

Getting around

  • Vail/Eagle Airport (EGE) - 39 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Westside Cafe - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬17 min walk

About this property

Vail Residences at Cascade Village, a Destination by Hyatt Residence

Resort near Vail Ski Resort
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Vail Residences at Cascade Village, a Destination by Hyatt Residence. Hit the slopes at this resort offering ski-in/ski-out access, downhill skiing, and a ski shuttle. Treat yourself to a body treatment, a body wrap, or hydrotherapy at Aria Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy onsite activities like fishing and snowboarding. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), 13 meeting rooms, and concierge services
  • An elevator, multilingual staff, and ATM/banking services
Room features
All 85 rooms boast comforts such as premium bedding, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, dishwashers, and ovens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 10-27 for adults and USD 6-12 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Gessner
  • Makoto

Things to do

  • Access to nearby outdoor pool
  • Downhill skiing
  • Fishing
  • Full-service spa
  • Outdoor pool
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms - 13

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave (on request)
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Guidebooks/recommendations
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Washer and dryer

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [1300 Westhaven Drive, Vail, CO 8167]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 12.13 percent of room rate
The resort fee includes:
  • Fitness center access
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 27 for adults, and USD 6 to 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cascade Destination Hotels Resorts
Cascade Resort Destination Hotels & Resorts
Vail Cascade Destination Hotels Resorts
Vail Cascade Resort Destination Hotels & Resorts
Vail Cascade Resort Destination Hotels Resorts
Cascade Resort Destination Hotels Resorts
Vail Cascade Resort And Spa
Vail Cascade Hotel Vail
Cascade Condos
Vail Cascade
Vail Residences Hotel Talisa
Residences Hotel Talisa
Vail Residences Talisa
Residences Talisa
Vail Cascade Condos
Vail Residences at Cascade Village
Vail Residences at Cascade Village in Destination by Hyatt

Frequently asked questions

Does Vail Residences at Cascade Village, a Destination by Hyatt Residence have a pool?

Yes, this property has an outdoor pool.

Is Vail Residences at Cascade Village, a Destination by Hyatt Residence pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Check-in begins at 4 PM. Late check-in is available during limited hours.

What time is check-out at Vail Residences at Cascade Village, a Destination by Hyatt Residence?

Check-out is at 10 AM.

Where is Vail Residences at Cascade Village, a Destination by Hyatt Residence located?

Located in the mountains, this ski-in/ski-out resort in Matterhorn Village is within 1 mi (2 km) of Cascade Village Lift and Vail Ski Resort and close to winter sports such as cross-country skiing and snow tubing. Vail Recreation Path and Adventure Ridge are also within 1 mi (2 km).

Vail Residences at Cascade Village, a Destination by Hyatt Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 822 reviews" "
Rating 8 - Good. 235 out of 822 reviews" "
Rating 6 - Okay. 55 out of 822 reviews" "
Rating 4 - Poor. 30 out of 822 reviews" "
Rating 2 - Terrible. 12 out of 822 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great layout with plenty of space for all the family
Stayed 2 nights in Sep 2024

8/10 Good

Vandera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quitee
Stayed 2 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Stayed 2 nights in Sep 2024

10/10 Excellent

Ionel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area close to the mountain!!!
Stayed 6 nights in Sep 2024

10/10 Excellent

Erdogan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Maybe you can leave some tea bags in the room. Coffee was good, but we are tea drinkers and there was none.
Stayed 1 night in Sep 2024

10/10 Excellent

ANOOP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
End of August great time to visit - off season, no people, empty restaurants, great weather.
Stayed 2 nights in Aug 2024

6/10 Okay

Ann

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The house was disappointing. The sofa was so dirty and stained so bad we had to put a blanket on it before we could sit on it
Stayed 2 nights in Aug 2024

4/10 Poor

SALVADOR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

Alix, Boulder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Air conditioning and our unit was 94° inside the entire time we stayed there. So no sleep for two nights and had to keep all the doors and windows open whenever we were inside… Which actually didn’t do anything anyway. I actually cannot believe it’s legal to rent this place in such conditions… It was absolutely unbearable. I would only stay here again in the fall or winter, as summer is completely unlivable. 94°!!!!
Stayed 2 nights in Aug 2024

4/10 Poor

subir, Jacksonville

Traveled with family
Liked: Cleanliness, amenities
They didn't have reservation information from Expedia. Had to wait for a while to figure out that I had reserved and paid and showed them my correspondence from Expedia which smoothed everything out otherwise they weren't able to find a single thing showing I had paid. They were nice about trying to get it resolved. Kitchen area on first floor had a very strong sewage smell otherwise good property and area. Door needed to be lifted to lock. Would not have been possible to lock door for anyone without ability to put brute force. Would be very good stay if those issues were addressed.
Stayed 2 nights in Jul 2024

10/10 Excellent

William, DENVER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pleasant, nothing spectacular. was well kept and had some updates. However, the best part of the entire stay was the staff. Amazingly accommodating. Stacy (I think) who was in charge of the residences went out of her way to amend the reservation so we could stay an extra night which was not possible through expedia. All other staff always friendly and accomodating as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

darin

Stayed 2 nights in Jun 2024

10/10 Excellent

MARJORIE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Platinum property with a breathtaking view next to the creek.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Stayed 2 nights in May 2024

4/10 Poor

George M

Traveled with family
Disliked: Staff & service, room comfort
I would recommend to stay away.
This was a little uncomfortable. It felt like we were in someone’s homes that was being lived in. Not like an airbnb but more like we walked into a house. Everything was older. Photos everywhere of the current owners. Old sheets and pillows. Super unsettling. I was surprised.
Stayed 3 nights in Mar 2024

10/10 Excellent

Honey

Liked: Staff & service, property conditions & facilities
Beautiful home. You have to shuttle everywhere but the shuttle was quick and convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable experience. Very easy.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jiwoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Jodi

Stayed 5 nights in Jan 2024