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"Amazing customer service"

"Property is is getting old needs some improvement "

"No complaints best value for money "

"Stayed for a two night staycation. Flawless check-in process. The wheelchair I’d requested for my Mother was not only ready but one of the staff wheeled her to the lobby when we arrived. Vatsal at check-in was efficient and friendly, answering all my questions. The room was in good, sanitary condition. Walls should be thicker. I could hear the next room. The balcony was nice, with real shrubbery and an artificial turf lawn. Smoking is allowed in balconies. Inside our room I could smell cigarette smoke from the next room’s balcony. The gym and pool looked good, but I did not use them. In-room Dining service was prompt. The staff who delivered tea to the room were efficient. One refused a tip, pointing out that service charges were part of the bill. Used the hotel’s Zing restaurant for breakfast and dinner. Their wait staff was unbelievably attentive and caring, treating my 91 year old Mother with respect, bringing her food from the buffet and ensuring her comfort. Gaurav, in particular. Others were Manish and Shubham. Roshni was the caring hostess. Chef Santu frequently came to inquire about food quality. Like the service, the food was delicious with diverse cuisines. The ambience was top-notch. Kudos to the chefs and F&B Manager, Harish! I have lived in similar star hotels in the Americas and Europe, but have not seen this level of service. I cannot recommend the property enough!"

"goof"

"New hotel with great dining (excellent buffet), excellent staff and service ! Thoroughly enjoyed the stay as no request was too much for the staff … probably the best value for money hotel in Baroda ! "

"Keep up the great service!"

"My booking was for 3 nights and while booking I opted for the “signature suite”. On checkin I was given a room which had a living room space and a bedroom - typical of what is expected as a suite. But next day the hotel called and pushed me out to a studio room arguing that my booking was for a studio suite!! Booking description never had anything as studio suite. Toiletries in the room were poor quality and cheap and cleanliness was compromised too"

"Very clean rooms. Across from Railway station and front of the bus station. So many restaurants to choose from. Front staff was friendly. Check out staff, we have to ask for the receipt. He did not offer the receipt. Breakfast was very nice for INR 180, purchase it when you book the room. Good selection on breakfast. Veg & Non-veg. Floor staff was friendly."