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Grand Mercure Urumqi Hualing

4.5 star property
Luxury hotel with 3 restaurants and a nightclub

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Photo gallery for Grand Mercure Urumqi Hualing

Superior Room | Premium bedding, minibar, in-room safe, rollaway beds
Premium bedding, minibar, in-room safe, rollaway beds
Lobby
Ballroom
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, rollaway beds

Executive Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, rollaway beds

Superior Room

Highlights

Refrigerator
TV
Sofa bed
Premium bedding
Bathrobes
Eco-friendly toiletries
Hair dryer
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, rollaway beds

Superior Suite

Highlights

Separate sitting area
Refrigerator
TV
Premium bedding
Sofa bed
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
No. 109, Xihong East Road, Ürümqi, Xinjiang, 830000

What's nearby

  • Hongshan Park - 14 min walk - 1.2 km
  • Hongshan Arena - 19 min walk - 1.6 km
  • Xinjiang Uygur Autonomous Region Museum - 5 min drive - 3.8 km
  • Xinjiang Medical University - 5 min drive - 4.0 km
  • Xinjiang International Grand Bazaar - 7 min drive - 6.4 km

Getting around

  • Ürümqi South Railway Station - 13 min drive
  • Urumqi (URC-Diwopu Intl.) - 25 min drive

Restaurants

  • ‪国韵天香茶庄 - ‬12 min walk
  • ‪乌鲁木齐绿野装饰工程有限公司绿野木雕工艺装饰材料销售部 - ‬11 min walk
  • ‪乌鲁木齐茶王府 - ‬12 min walk
  • ‪泾渭茯茶 - ‬9 min walk
  • ‪华凌廊桥咖啡厅 - ‬7 min walk

About this property

Grand Mercure Urumqi Hualing

Luxury hotel located in Ürümqi City Centre
At Grand Mercure Urumqi Hualing, you can look forward to a nightclub, shopping on site, and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and a computer station
Room features
All 250 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, childcare services, and daily housekeeping

Languages

Chinese (Mandarin), English, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • CAFE VERANDA
  • LOULAN CHINESE RESTAURANT
  • SIM THAI RESTAURANT

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 180 per stay
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Airport shuttle fee: CNY 160 per vehicle (one way)
  • Rollaway bed fee: CNY 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Hualing
Grand Mercure Hualing Hotel
Grand Mercure Hualing Hotel Urumqi
Grand Mercure Urumqi
Grand Mercure Urumqi Hualing
Grand Mercure Urumqi Hualing Hotel
Mercure Urumqi Hualing Urumqi
Grand Mercure Urumqi Hualing Hotel
Grand Mercure Urumqi Hualing Ürümqi
Grand Mercure Urumqi Hualing Hotel Ürümqi

Frequently asked questions

Is Grand Mercure Urumqi Hualing pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Urumqi Hualing?

Self parking is free at this property.

What time is check-in at Grand Mercure Urumqi Hualing?

Check-in start time: 2 PM; Check-in end time: 4 PM.

What time is check-out at Grand Mercure Urumqi Hualing?

Check-out is at 2 PM.

Does Grand Mercure Urumqi Hualing provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 160 per vehicle applies.

Where is Grand Mercure Urumqi Hualing located?

Located in Ürümqi City Centre, this luxury hotel is within 1 mi (2 km) of Hongshan Park and Hongshan Arena. Xinjiang Uygur Autonomous Region Museum and Xinjiang Medical University are also within 3 mi (5 km).

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Grand Mercure Urumqi Hualing Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 75 reviews
Rating 8 - Good. 35 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

TAKAMITSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

MaoChiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for stay in Urumuqi
Clean and comfortable room, heat and hot water works well as I visit this hotel during winter, friendly hotel staff help us arrange one-day trip in Tianshan and the second day very early morning hotel pick-up to airport. Breakfast is great with Chinese and Western style cuisine. Hotel locates downtown Urumuqi with a big shopping mall just cross hotel parking lot. Overall I am satisfied with my 3-day staying at this hotel.
Stayed 2 nights in Dec 2018

8/10 Good

Szuyang, 台北市 台湾

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒
很棒的飯店，早餐豐富好吃，地點交通方便
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの親身の対応に感謝したい。
Stayed 1 night in Nov 2018

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

MK, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative thing about this Hotel is that despite we were accommodated on the Non-smoking Floor, the corridor is often filled with cigarette smoke which also found their way into the room. Very annoying and unhealthy.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, not so great location
Loved the room - great facilities, comfortable bed. A nuisance that you couldn’t just walk out of the hotel to take a pleasant stroll. Needed to take a taxi everywhere, and while they are very cheap, it makes it a bit more of an effort to go out. Hardly any English is spoken so Westerners need to make sure they get hotel staff to write down where you wish to go for the taxi driver.
Stayed 3 nights in Oct 2018

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Alternative to American Brands
The hotel is very modern and clean. The breakfast buffet was so good I also did the dinner buffet which was equally as good. Y126 for hotel guests. It is walking distance (longish) to the famous provincial museum, but it is closed Mondays, the day I was there. It was a very easy walk to Red Hill aka Red Mountain Park. Pleasant walk to the top and back. Get directions to the North Gate. My only annoyance was that it was very hard to find any staff that spoke any English. There were a few but hard, in most cases not terribly fluent. Owned by Korean Accor hotels. Location is very central, but the location on top of the commercial center was kind of strange. But all the commerce nearby was interesting.
Stayed 2 nights in Oct 2018

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, room comfort
10 day visit
I stayed in the hotel for 10 days. The was friendly and helpful. Only thing that is a not very inconvenient is that I have to walk to the street to find taxi.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Wash basin leaking , bathroom water doesn’t flow. Toilet doesn’t flush well
Stayed 1 night in Oct 2018

8/10 Good

Chi hang Savio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but need improvement
Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water pipes. I thought it happens to the area, but I stayed at other hotel in Urumqi and the water was fine.
Stayed 3 nights in Sep 2018

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. I’d stay elsewhere.
Don’t bother upgrading to a different room. The executive lounge is just a space- no amenities or attendant. I would not stay here again. I was able to find someone who spoke English easily.
Stayed 3 nights in Sep 2018

10/10 Excellent

YOUNG SOO

Liked: Cleanliness, staff & service, room comfort
그랜드머큐어우루무치
중간정도의 시설,환경,조식
Stayed 3 nights in Sep 2018

8/10 Good

KUOK HOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的酒店
房間寬敞舒適，性價比高，只是外出有點不便;但無損評價。
Stayed 3 nights in Sep 2018

10/10 Excellent

Filo, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, rooms are big, atm in the hotel lobby and travel agency inside the hotel.
Stayed 6 nights in Sep 2018

6/10 Okay

S.BEK, Uzbekistan

Liked: Staff & service
Generally hotel is OK, mostly suitable for make furniture and alike shopping. Breakfast is good. Rooms also OK.
Stayed 3 nights in Aug 2018

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I enjoy this hotel. This is the only hotel where I stay when I travel to Urumqi. Rates are very good compared to the type of hotel it is. Very friendly staff despite the paranoid nature of authorities in Xinjiang towards foreigners. The staff does a very good job of making me feel comfortable.
Stayed 3 nights in Jun 2018

10/10 Excellent

Jangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect stay
It was very good to stay us! Reception person who was named Ms Lee was very kind and good English. Location was also good. Next time I will also choose this hotel to stay in the Urumuchi.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay!
The hotel is good compared to others in the region however took very long to Check in. Otherwise the hotel staff is very accomodating and helpful. There are also nice restaurants inside the hotel
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reach this hotel, we feel very comfortable, door man and receptionist are very helpful.
Stayed 4 nights in May 2018

8/10 Good

SHIH KUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

SHIH KUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切
チェックイン、チェックアウトの際のスタッフの対応がとても親切で、英語も問題なく通じるので、不自由がありませんでした。また、部屋もきれいに清掃されていました。 難を言うと、WIFIが不安定で、通じなくなることがしばしばありました。 また、コンセントがデスクの付近に集中しているので、もう少し他の場所にもあると便利だったと感じました。
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

yasunobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きれいなホテル
フロントは親切。 中国で一番いい感じ。
This review was submitted before 2018 and has not been verified.

8/10 Good

SHINJI, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適なホテルでした。
タクシーで空港まで50元くらい。ウルムチの街中はセキュリティーチェックだらけであり、駅の待合室の中に入るのも１時間くらいかかる。ホテルは、禁煙の部屋となったこともあり、総じて快適であり、清掃も行き届いていた。ホテルのビュッフェもおいしかった。ホテルの方も親切であり、タクシーや小額の両替でお世話になった。ホテルの周りには食堂も多く、BRTで隣の駅の労働街にはカルフールがあって、日常品やお土産の購入、物価のチェックにも便利。夜は急に人も少なくなるので出歩くときは注意するにこしたことはないと思った。