Search Residences in Urswick

"1 night stay, so didn't have enough time to try out the pool, but otherwise an enjoyable stay. Staff were amazingly friendly, helpful and informative. Room was nice size with comfy bed and little extras like robes and slippers. Only issue was no shower gel in shower just shampoo and conditioner. Had an evening meal which we thoroughly enjoyed. Possibly a little short staffed in the evening, but the women, who appeared to be the duty manager, was on top of everything and copingg efficiently My one complaint would be I had asked before arrival about access to EV charger and was told it was on a first come first served basis. On arrival 2 cars were either side of the charger. One was ICE and the other hybrid. Neither were using charger even though there were half a dozen free parking bays. With only 13% left I was able to squeeze into a small bay at end and run cable to car. I didn't have to ask the hotel to intervene, but I wonder what they could have done anyway if a had. Especially as the EV charger was a deciding factor in choosing this hotel Would definitely come back and for more than a single night next time, but would hope that they look at a more robust policy regarding the charger."

"The property was very elegant, the sights around the hotel was amazing and the staff were very friendly especially Derrick."

"We really enjoyed our stay, the hotel was amazing and we loved eating at Mizumi! We couldn’t fault the hotel really (other than we didn’t seem to have much water pressure in our bathroom) and would definitely stay again! The only disappointment was the spa, it was extremely busy so couldn’t really use the facilities, I think the photos make it look bigger than it actually is. It’s lovely, but too small for the number of people that are allowed in! "

"Was a lovely hotel and good location "

"Great staff, great location. "

"Great stay checked us in early too 👍 "

"Great location! Totally enjoyed this hotel, especially at the rate, great value for the price. Lovely breakfast! My only request is add a luggage rack to the bedrooms to the rooms. No place to put my suitcase!"

"Simple but very clean. Bed wasn't the best but maybe it's just me. Can only recommend."

"Our stay exceeded expectations. It was a shame we had only booked in for one night! More than likely, we will be back. Fabulous place!"