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"Great hotel centrally located and short walk to all the main sightseeing in Bilbao. Good size rooms and friendly staff."

"This hotel exceeded my expectations. The professionalism of the staff made my overnight in Bilbao a great experience. I worry other hotels may be disappointing by comparison. "

"Very nice new rooms, amazing bed and bath. You can tell it is a 5* hotel."

"Extraordinary service, superior breakfast buffet. "

"Guest services was very friendly and helpful. Room exceeded our expectations with really comfortable bed, thoughtfully laid out, excellent rain shower and nice bathroom. Breakfast was very good with wide assortment of fresh fruits, pastries, eggs, meats, cheese and drinks. This is an outstanding property and would highly recommend "

"Great location. Car park in the back of hotel and easy to walk anywhere in the center. "

"Excellent!"

"Good"

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."