Upper Town Vacations from SAR2,920

Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.

From the minute this weary traveler stepped foot into the restaurant/pub I knew this would be a huge bonus to my trip other than just a room! The entire staff were amazing! The food was so delicious (especially the DEEP FRIED BUTTER CHICKEN - the lamb shanks, and many other dishes.The rooms were very cozy and the beds are big. I throughly enjoyed my stay .. the only drawback was that the fan on my thermostat didn’t seem to be able to be adjusted..so I assumed it was at a set speed. All in all this American loved the hospitality! Thank you all

Bed was incredibly lumpy, they added a mattress foam topper to try to help, but it needed serious replacement. Dips in the bed made sleep difficult. We actually had to reverse sides and sleep with heads at the foot of the bed, and even then struggled to sleep. Staff cleaned the wash closet outside our room at 4am, and due to the gap under our door we heard everything and it kept us up. Floor had debris and a wad of hair, we had to ask the front desk to vacuum the room properly. They require you to check in the key at the front desk (similar to Paris), and attach the key to a large wooden block so you don’t lose it, which we found demeaning. Overall this place has a lot of potential with great location and room layout, but the furnishing, bed and carpet are in dire need of replacement. Bathroom needed updating as well, and our conditioner bottle had not been checked for refilling. Would not return.

Adore the breakfast and love the staff. It’s by far and away my favorite area and hotel in London

Nice hotel. Rushed out checki. Got us which was appreciated but otherwise staff were not overly helpful - each time we asked for something about the town or area (or arranging transportation) they could/would not help us & were difficult to understand when speaking to them. Hotel breakfast is extremely expensive for what is offered. Incense smell in main lobby is overpowering & off putting that could not stay in there for more than a few mins at a time.