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"Clean, love the onsen, free shuttle bus"

"The staff were very helpful and friendly, the private bathtub on the balcony is a very nice touch. "

"The location is easily walkable to Yuzawa Nakazato and the shuttle to the JR station is convenient. Do not miss out on the dinner buffet! Rooms are adequate for sleeping and the staff is top notch helpful! "

"Would come back here again!! Thank you"

"staff was really friendly "

"隔壁就是溫泉大浴場，走路只需要五分鐘，酒店的房間很乾淨，早餐很可口，很滿意的一次體驗"

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"

"Feels very upmarket from the entrance all the way to the room. The Japanese room I stayed in felt extremely large; like a 5-star hotel in Tokyo. The washbasin area looks modern and is well equipped with amenities, including a face steamer. Separate toilet is large. Bathtub is deep for a good soak with a nice view of the outside. Parking is limited in front so you need to drive further in or up the slope. May be inconvenient if you are alone with heavy luggage and arriving late. Some of the fixtures also need attention as the mixer switch at the bathtub (room 305) was broken with sharp edges; this can be a risk for children, those with poor eyesight or using it in low light. I did not use the hot springs as I spend most of the time exploring the area by car. Highly recommended for couples, lone travellers and small families."

"Its close to the train station. At the time of the check in and check out there was nobody... for check in we need to call someone, and upon check out.. we waited, and because nobody was there we did the check out with a machine and we didnt know where to leave the plastic card cover... that we left it on the desk."