2/10 Terrible
Shelia
Traveled with family
27 January 2025
Disliked: Cleanliness, amenities, property conditions & facilities
After a long drive in, we were given a room assignment and when we got to the room, after carrying our luggage to the room, it was unclean. It looked as if someone had just gotten up from a sleep, showered and brushed their teeth and then left out. The bed was undone and bathroom had dirty towels in the tub. The bathroom toiletries had been opened and used. The room had not been cleaned.
On the way to our second room assignment, although the beds had been made, we were "greeted" by a stinkbug which was lingering on one of the hallway ceiling tiles. When we came back to retrieve our luggage from the first room, the keycard did not work. So now we had to go back to the reception desk to tell the agent that we needed to retrieve our items in order to move to the next room.
The best part about our stay was the hospitality of the one person staff member at breakfast, although for a Sunday, it was surprising that there was no full breakfast spread! The food was very limited.
Shelia
Stayed 1 night in Dec 2024