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"First of all, one of the employees of the mill restaurant who cleans the tables was treating me badly because when he saw that my table had a little bit of corn and olives on it, he came to me and said, “What is this? What is this?” As if he was making me feel that I should clean the table and not him. I have never seen a restaurant in my entire life where the waiter or the table cleaner holds customers accountable if they dirty a little bit of the table. It was Thursday afternoon and I did not know the name of the employee because he was the only one who did not put his name on his shirt. The second thing that I did not like was the food in the restaurants. There were not many options and many of the dishes did not taste good. The third annoying thing was that at the first party, which starts at 10 o’clock, the bar next to it sells drinks and tables for money. I was the one who booked the hotel. Everything was supposed to be free, and this is not good. I advise the hotel management to focus on the first point, which is the bad treatment of the employees. They make me feel as if I am staying in a hotel at their own expense."

"Staff"

"We have stayed at this property for two out of the originally planned 5 nights (we checked out early for personal reasons beyond the scope of this review). The guest relations manager Ugur went above and beyond to help us with our concerns and issues and kept relentlessly following up until those concerns have been address to our satisfaction. He seems to genuinely care for the guest's satisfaction and the hotel's reputation and strives to address the customer concerns. I recommend this property for their customer service quality."

"Everything was good! "

"We had a blast. Everything was amazing, the food was excellent, the bar was great except the A/C that was not working. After we went to complain about it, they said that the system was broken. I will definitely recommend this property. "

"Was good experience. Animation crew was good. Plastic cups were bad. Entertaintment was low. Foods were many but taste was rich enough. "

"Lovely professional staff, from the kids club teachers to the receptionists. "

"Assistant service is excellent. When you arrive hotel, you are joined a whatsapp group, and you can get actions directly and asap with fast communication. "

"I stay in this place two years ago ,we make decision to come back again this past week this place is a perfect, beautiful five star hotel. delicious food beach and pool area is fantastic. So many activities for adults and children too. Kemer Marina is 5minutes walk booked this place. You not gonna make mistake.beko NY"