4/10 Poor
Priscilla
Traveled with family and small children, Traveled with partner, Traveled with family
31 December 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really want to give this a better review because the staff were so nice but I can not believe this place has more than 3 stars. The front desk staff were lovely and seemed to care about being responsive when I asked for extra towels and such. It was a convenient location for Joshua Tree and the towels and sheets smelled clean and bleached. However, that's sort of where the good ends. The floor was sticky. When we wiped stuff down with a Clorox wipe it was black after. There was this weird organizer in the bathroom that was just dirty, like the dirty when something isn't ever really cleaned well. We found a hair hanging out of it (one of many found on various solid surfaces) and when we went to remove it found it was attached to a necklace someone had left behind. The dish TV kept cutting on and off. Also when we arrived there was a woman hanging out with her walker and all her stuff in boxes using an extension cord hanging from the 3rd floor to use her iPad. I did ask and it seems like this woman was staying night to night and when her room was booked management offered to move her to another room and she refused (eventually the sheriff came and took her away in an ambulance). Now, this isn't really the motels fault however it does speak to the weird mix of people staying at this place - travellers such as us staying close to the park as well as people without more permanent housing. Also walls are paper thin and it was noisy falling asleep with 3 sound machines on.
Priscilla
Stayed 1 night in Dec 2024