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Crowne Plaza Tuxtla Gutierrez

3.5 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Crowne Plaza Tuxtla Gutierrez

Outdoor pool
Restaurant
Minibar, in-room safe, cribs/infant beds, Internet
Restaurant
Minibar, in-room safe, cribs/infant beds, Internet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Parking included
  • Air conditioning

Room options

About the neighborhood

Map
Blvd. Belisario Dominguez Km 1081 B, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Crystal Shopping Mall - 2 min walk - 0.2 km
  • Cana Hueca Park - 15 min walk - 1.3 km
  • Plaza las Americas Shopping Mall - 3 min drive - 2.2 km
  • Marimba Park - 4 min drive - 3.6 km
  • Tuxtla Guitierrez Central Square - 5 min drive - 5.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 50 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Los Caudillos - ‬5 min walk
  • ‪Nachos - ‬11 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬4 min walk
  • ‪Macdonald's Galerias - ‬11 min walk

About this property

Crowne Plaza Tuxtla Gutierrez

Family-friendly hotel near Marimba Park
You can look forward to dry cleaning/laundry services, a bar, and a business center at Crowne Plaza Tuxtla Gutierrez. Stay connected with free WiFi in public areas, and guests can find other amenities such as babysitting and a restaurant.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Breakfast (surcharge), a porter/bellhop, and a gift shop
  • A front-desk safe, a 24-hour front desk, and meeting rooms
Room features
All 112 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and high-speed internet.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Cable channels, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Important information

Optional extras

  • Breakfast fee: approximately MXN 290 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Crowne Plaza Hotel Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez
Crowne Plaza Hotel Tuxtla Gutierrez Mexico - Chiapas
Crowne Plaza Tuxtla Gutierrez Hotel
Crowne Plaza Tuxtla Gutierrez Tuxtla Gutierrez
Crowne Plaza Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Frequently asked questions

Does Crowne Plaza Tuxtla Gutierrez have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crowne Plaza Tuxtla Gutierrez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Tuxtla Gutierrez?

Self parking is free at this property.

What time is check-in at Crowne Plaza Tuxtla Gutierrez?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Tuxtla Gutierrez?

Check-out is at 1 PM.

Where is Crowne Plaza Tuxtla Gutierrez located?

This family-friendly Tuxtla Gutierrez hotel is within a 15-minute walk of Plaza Crystal Shopping Mall and Chiapas Convention Center. Joyyo Mayu Park and Cana Hueca Park are also within 1 mi (2 km).

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Crowne Plaza Tuxtla Gutierrez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 80 reviews
Rating 8 - Good. 31 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10

EL HOTEL ESTABA EN REMODELACION, EL RUIDO ERA CONSTANTE TODO EL DIA, LAS AMENIDADES DEL HOTEL ERAN MAS QUE BASICAS, NO TENIAN ENJUAGE DE CABELLO

8/10

Cuando llegamos nos avisaron que ya no era Crowm Plaza, sino Holiday inn, y por razonez ajenas nos cambiaron a otro hotel, por lo cual realizamos el check out un dia antes de nuestra partida, pero volvimos despues y nos ofrecieron precio especial en la habitacion, esta fue lo unico inconveniente, ya que las habitaciones y el servicio estuvo excelente

10/10

Excelente

8/10

TODO ESTUVO BIEN. ESTA BIEN HUBICADO, Y TIENE UNA BUENA PLAZA COMERCIAL EN FRENTE, LA PICINA ES BUENA.

10/10

Cómoda y agradable ,limpieza magnifica,variedad en el desayuno bufete y buena atención de todo el personal, muy amables

8/10

Nice facility, centrally located. I think it would have been better if we had more time. Nice facility and the service people were anxious to help however they could. Dinner in the restaurant was very good and the steak was D-lish.

6/10

El personal fue muy professional. La habitacion fue limpia. La comida en el restaurant fue muy sabrosa y de buena calidad, y los meseros muy professionals. La mucha que preparaba los huevos es una mujer muy linda, cocina bien, amigable, etc. En resumen, fue bastante agradable nuestra estancia alli.

10/10

10/10

8/10

Disfrutamos de la estancia. Excelente ubicación. Hotel es poco viejo y rústico, con no tan buen servicio.

6/10

En general estaba bien. No había mucho problema. Solo siento que el edicifio está poco viejo y máquina de hielo estaba roto. Cerca del hotel está centro comercial y muy conveniente.

8/10

La recepcion no fue muy buena. el cuarto limpio y grande, pero la taza, del bano tenia un problema que nunca lo arreglaron. Buen servicio en el restaurant, mas no nos avisaron que las personas de tercera edad tenian descuento. La locacion del hotel estuvo lejos del centro, pero si habia un centro comercial y un VIPS al lado.. Estuvimos contentos. Gracias

10/10

excelente hotel muy agradable limpio, etc, y la cercania de la plaza comercial hace que tenga una excelente ubicacion.

8/10

estuvo bien, solo que la cafetera no estuvo limpio.

8/10

La 1ra habitación que me dieron fue horrible y tuve que pedir cambio, la 2da ya fue mejor. Los amenities no son de buena calidad y no colocan toallas para la cara.

8/10

Muy agradable, con una linda vista, muy grata a la vista la alberca.

10/10

Muy buena opcion para viaje de negocios

10/10

Muy buen hotel, camas almohadas cobertores muy cómodos, el AA muy poderoso. La alberca excelente para disfrutar con hijos. Con todo gusto volvería a hospedaremos

8/10

It was fine but sharing with holiday inn. Bit confused.

10/10

10/10

10/10

This is a great hotel. Very comfortable however it is a little hard to find.

10/10

Nice view and was a great experience since last year

8/10

Muy atentos los empleados. Limpieza en todas las habitaciones.

10/10

Como siempre excelente atención, lo único que falta es variedad en los menús tanto de restaurantes como de servicio a cuartos, casi no tienen oferta de comida con platillos locales de Chiapas