Hotel Plaza Palmas

3.0 star property
Hotel in Tuxpan with free breakfast and a 24-hour front desk

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January 2025

Photo gallery for Hotel Plaza Palmas

Garden
Outdoor pool, pool umbrellas, sun loungers
Lobby
Suite | In-room safe, desk, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bathrooms
Private bathroom
Free bottled water
Cable channels
Desk
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Similar properties

About the neighborhood

Map
Libramiento Carretera Tuxpam-Tampico, Col. 6 de enero, Tuxpan, VER, 92860

What's nearby

  • Lienzo Charro - 4 min drive
  • Tuxpan City Hall - 4 min drive
  • Plaza Crystal Tuxpan - 4 min drive
  • Reforma Park - 4 min drive
  • Historical Museum of the Mexico-Cuba Friendship - 7 min drive

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 60 min drive

Restaurants

  • ‪El Deportista Drink & Food - ‬3 min drive
  • ‪Espeto Do Brasil - ‬4 min drive
  • ‪Tortas el Chaparro - ‬4 min drive
  • ‪Garnachiitas Makanaki - ‬3 min drive
  • ‪Tortas y Tacos el Primo - ‬4 min drive

About this property

Hotel Plaza Palmas

Property highlights
You can look forward to free full breakfast, a poolside bar, and a terrace at Hotel Plaza Palmas. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, smoke-free premises, and a TV in the lobby
  • Luggage storage, tour/ticket assistance, and meeting rooms
Room features
All 101 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (6458 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Palmas Tuxpan
Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel
Hotel Plaza Palmas Tuxpan
Hotel Plaza Palmas Hotel Tuxpan

Frequently asked questions

Does Hotel Plaza Palmas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Plaza Palmas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Palmas?

Self parking is free at this property.

What time is check-in at Hotel Plaza Palmas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Palmas?

Check-out is at 1:00 PM.

Where is Hotel Plaza Palmas located?

Situated in Tuxpan, this hotel is within 2 mi (3 km) of Plaza Crystal Tuxpan, Lienzo Charro, and Reforma Park. Tuxpan City Hall is 1.6 mi (2.5 km) away.

Hotel Plaza Palmas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 83 reviews" "
Rating 8 - Good. 26 out of 83 reviews" "
Rating 6 - Okay. 12 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Florian

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , safe
Stayed 1 night in Nov 2021

6/10 Okay

Yarmeli Pilar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Engenier
We had a strange event we kept a beautiful cap in my room and it disappeared the room then I make a complaint in reception and receptionist checked by cleaners but never appear the cap then the next day the cap apper in the restaurant. Just the hotel should caution with the cleaners and more security attention in spite the rooms.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and staff won’t bother you until you leave the room to clean.
Stayed 3 nights in May 2019

10/10 Excellent

Eder Paulo Hernández

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo
Stayed 2 nights in Dec 2022

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2022

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de que es un hotel antiguo, es agradable, el personal atento y sobre todo está lejos del ruido del centro
Stayed 1 night in Sep 2022

10/10 Excellent

Orlando Jair

Stayed 1 night in Feb 2022

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio e incluye el Desayuno , podría mejorar si incluyera el Desayuno incluyendo los niños
Stayed 1 night in Feb 2022

8/10 Good

TANIA ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar con muchas áreas verdes para que jueguen los niños, su alberca es grande y limpia, sus medidas de seguridad y limpieza por la pandemia fueron adecuadas. Recomendaría al área encargada de la limpieza de las habitaciones realizar una limpieza profunda de los baños y usar aromatizantes, no olia a límpio y del área donde se cuelga la ropa estaba polvoso.
Stayed 1 night in Jan 2022

8/10 Good

J Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Aaron Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho muy agradable sobre todo el desayuno grande el hotel
Stayed 5 nights in Dec 2021

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía genial
Todo bien el personal muy amable me apoyaron en todo momento a resolver todos los detalles que nesecitaba
Stayed 2 nights in Dec 2021

8/10 Good

Vicente Morales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia tranquila, aunque algunos visitantes no se comportan
Stayed 3 nights in Dec 2021

8/10 Good

Claudia, MEXICO

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Los servicios son muy buenos, las habitaciones son modestas pero con una buena relación de precio. La alberca es muy agradable y el ambiente muy familiar. Cuenta con un restaurante con un sazón y servicio muy buenos. Cuenta con canchas de tenis, una palapa y un embarcadero que pueden ser aprovechados por los huéspedes. Me agradaron los alrededores ya que esta en un punto muy tranquilo de Tuxpan.
Stayed 4 nights in Dec 2021

8/10 Good

Daniela

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, muy buen servicio
Stayed 3 nights in Nov 2021

8/10 Good

ARTURO

Liked: Cleanliness, staff & service, room comfort
El hotel en si esta bien cumple con las 3 B para unos dias de descanso, me hospede 3 noches donde el clima y la traniquildad del lugar es perfecto, NO APTO PARA EXIGENTES, lo único que le hace falta es mantenimiento en las instalaciones ya que se ve algo deteriorado a pesar de estar catalogado como 4* como la iluminación(focos de diferente tonalidad luz fria y calida), blancos (toallas de baño desgastadas). atención y servicio de recepción y meseros muy bien , atentos y precios accesibles en alimentos con buen sazón incluye desayuno, justo lo que necesitas para una escapada de fin de semana
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal fue muy amable, la comida es buena, en resumen una buena estancia
Stayed 1 night in Nov 2021

8/10 Good

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

Tania

Traveled with group
Liked: Cleanliness, staff & service
En general fue buena la estancia, el personal muy amable pero las sabanas de la habitación estaban sucias y nos percatamos que no fueron cambiadas diario. Adicional no cuentan con el suficiente personal para el servicio de restaurante, eran 2 meseros para atender a todo el hotel y tardamos mínimo 45 min en tomarlos las órdenes y otros 30 en servirnos, deberían de mejorar esto.
Stayed 2 nights in Nov 2021

6/10 Okay

Anayeli

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Viaje familiar
El hotel es lindo, buena ubicación. El problema es el servicio de desayuno “gratis” tardamos 2 horas en ser atendidos y los meseros no tienen buena actitud. En cuanto a los cuartos todo se escucha de la habitación, es un hotel familiar. En una habitación que se ocupó había insectos.
Stayed 2 nights in Nov 2021

8/10 Good

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente atención, muy bonito el hotel, los alimentos y atención en el restaurant excelente, felicidades
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sitio cómodo para descansar
La estancia estuvo bien, dan un trato cordial todos los que trabajan en el lugar, es un hotel cómodo y cuenta con todos los servicios. Está limpio en algunos aspectos pero puede mejorar para que sea bueno y hasta excelente en ese rubro
Stayed 4 nights in Oct 2021

4/10 Poor

Luis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No me gustaron las habitaciones, había cucarachas y la habitación estaba conectada con la habitación de lado por una puerta y se escuchaba todo lo que platicaban y TODO lo que hacían los de la habitación contigua.
Stayed 3 nights in Oct 2021