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"The staff were friendly and helpful, the hotel was clean and in generally good condition and the food was lovely. The only thing I would probably say is the family room we stayed in was ‘compact’! Overall, good value for money and we enjoyed our stay."

"Plenty of parking/ staff were pleasant and polite Cleaning staff needs to pay attention to detail Bathroom cleaning was below par TOLIET NOT CLEANED PROPERY DUST/DIRT FALSE FINGER NAILS ON FLOOR IN BATHROOM THE CLEANING STAFF OBVIOUSLY DIDNT CLEAN BEHIND BATHROOM DOOR / LEDGES AROUND THE ROOM WER DUSTY cARPETS COUKD DO WITH A VACCUM"

"Value for money for a family of 4. Cheap and cheerful. Pool, sauna and steam room. Great location, walking distance to town!!! Shout out to Tyler who checked us in. Great guy. Friendly. Kind..helpful. Ask for him!!! "

"It was a nice place to stay it was central to what we needed"

"The staff were friendly and helpful and the location was good for the beach and a 15 minute walk to local shops and pubs, very good value for money. "

"We stayed on 12th February 2025 in room 35. The hotel is very traditional. The lady at check-in was friendly helpful and kind. The hotel has a swimming pool which was lovely and warm. The room and shower room were clean. Free parking on site a huge bonus. Breakfast was delicious everything cooked perfectly. It was in a huge traditional staffed dining room. The Laguna is about five minutes stroll to Bournemouth town centre through two underpasses. Location brilliant for the town centre. We would definitely stay again. Its old fashioned quirky and we loved it. Good value too. "

"great service"

"This was a 10/10 for us. Just wonderful in all ways. It was romantic, scenically amazing with such a pretty sea view room and balcony, the room was beautiful, clean, fresh and white and bright and it was such a comfy bed and with so many high quality and thoughtful touches in the room like many lovely teas and drinks and quality biscuits, the food in the restaurant was delicious and even the staff were very friendly as well and helpful too. What more could we possibly have asked for as a special pre-Valentines trip ? It was quiet and peaceful too at this time of year. We will definitely return. The fact that the WiFi was attained with a bit of data release probably was a plus for us as in choosing not to go there we had more of a rest and could make a call we had to make outside so that was not in any way a negative in real terms. It was a bonus really. Lulworth was already a favourite place but now we have a favourite place to stay there too. Thank you to everyone who made our stay so special. "

"Very friendly greeting at reception. We brought our dog and the hotel is truly pet friendly. Very clean and comfortable accommodation."